http://tc.eserver.org/dir/Articles/Content-Management/Assessment A listing of the most recently indexed works about Articles and Content Management and Assessment in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Articles/Content-Management/Assessment http://tc.eserver.org/34592.html http://tc.eserver.org/34592.html Translation companies typically embrace innovations in methods for efficiently creating final formatted documents. About a year ago a client asked if we would be interested in testing and evaluating a content management system (CMS) and how it would relate to our translation process. http://tc.eserver.org/34231.html http://tc.eserver.org/34231.html YSlow assigns letter grades (A thru F) for a page in each of 13 categories of best-practice. I decided to run YSlow against the home pages of 35 well-known web content management and/or enterprise content management vendors, then calculate a Grade Point Average. The scores are posted below. http://tc.eserver.org/34233.html http://tc.eserver.org/34233.html How do we know whether content is any good? This simple question does not have a simple answer. Yet, I think having a good answer would help us show our employers and clients why their content needs to improve and how their content compares to the competition’s. http://tc.eserver.org/34176.html http://tc.eserver.org/34176.html You might think corruption is mainly an issue in places like sub-Saharan Africa or Myanmar, but unfortunately I’ve been exposed to several cases of this inside the online industry. http://tc.eserver.org/32534.html http://tc.eserver.org/32534.html Organizations are in urgent need of professional review processes for their intranets and public websites. Out of date content is growing year by year, and there are many horror stories about out-of-date content waiting to happen. It’s time for management to get serious and professionally manage their websites. http://tc.eserver.org/31733.html http://tc.eserver.org/31733.html An interview with Scott Abel, The Content Wrangler that's both a bit controversial and inspiring that looks at how good content quality management can be a great benefit for tech pubs departments. http://tc.eserver.org/30145.html http://tc.eserver.org/30145.html The Bank of Canada manages the public debt as fiscal agent, for the Federal Government. As a public service organization, it is committed to deliver quality services to its clients in a cost effective and efficient manner. Recognizing that a fundamental role of documentation is to provide continuity within a changing environment, the Public Debt Department (POD) piloted best practices benchmarking of its internal documentation unit with partners identified as having best-in-class processes. http://tc.eserver.org/29895.html http://tc.eserver.org/29895.html Though there have been numerous conference papers, articles, and books devoted to the topic of single sourcing, there have been fewer works about potential problems that should be identified before adopting a single-source documentation strategy. This study looks at ten specific problems (including issues of training, productivity, and morale) that can arise during the implementation of a mature single-sourcing model of documentation management. This list of problems, while not comprehensive, does provide some points of reference and a framework within which technical communicators can consider the implications of adopting a single-sourcing documentation model. http://tc.eserver.org/29747.html http://tc.eserver.org/29747.html Choosing a content management system (CMS) is not just about finding the product with the right functionality. It's also about dealing with a vendor who can support your needs for the lifetime of the solution. This briefing explores the way most CMS vendors have evolved, what this means for the way they work, and what you should be looking for when purchasing a solution. http://tc.eserver.org/29746.html http://tc.eserver.org/29746.html Scenarios are narrative descriptions or stories that concisely outline how something will work in practice. In the context of a content management system (CMS) project, scenarios are a very effective way of documenting key CMS requirements, and they complement the formal lists of functional requirements typically found in tender documents. http://tc.eserver.org/28558.html http://tc.eserver.org/28558.html Learn about what a content management system (CMS) does and the different types of systems available in order to better understand how to select a new system or replace an existing one with a CMS that will be more effective for your organization. http://tc.eserver.org/28502.html http://tc.eserver.org/28502.html Selecting a content management system (CMS) can be a complex task, and organizations often run into pitfalls with processes, politics, and understanding the CMS environment. James Robertson outlines a common-sense approach to avoiding the most common mistakes. http://tc.eserver.org/27990.html http://tc.eserver.org/27990.html Describes the big 'gotchas' in choosing a web content management system. http://tc.eserver.org/27458.html http://tc.eserver.org/27458.html These are suggested steps to research Content Management System options for your organization, large or small. They can take you from knowing nothing about CMS to final vendor and product selection. Even if you are replacing a CMS with a new tool, you should follow these steps in the CMS lifecycle. http://tc.eserver.org/25982.html http://tc.eserver.org/25982.html Total Cost of Adoption is the missing link to forecasting and maximizing return on investment. http://tc.eserver.org/25711.html http://tc.eserver.org/25711.html Of just under 100 companies, only 27 percent of companies surveyed planned to continue using their Web content management systems as they do now. So why do these CMS projects almost always fail? http://tc.eserver.org/23633.html http://tc.eserver.org/23633.html Identifying Return on Investment (ROI) for your content management business case begins with a thorough analysis. This article reviews the information you need to gather to identify ROI for an effective business case for content management.