A directory of resources inthe field of technical communication.


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Battle of the Wizards: Dojo Vs. Microsoft

Two wizards are compared. One client script from DOJO and the other server component from Microsoft. Both fo them work exceedingly well in IE 7.0. Dojo wizard looks smashing.

Krishnaswamy, Jayaram. DevShed (2007). Articles>Computing>Programming>JavaScript


Be Your Own Private Eye   (PDF)

Your document won't print? Don't panic - here's a systematic guide to troubleshooting the problem.

Powers, Lynn. Adobe Magazine (1995). Articles>Computing


Building Disappearing Computers   (peer-reviewed)

A trio of systems illustrates the challenges of designing large displays for use in ubiquitous computing environments that are, indeed, unremarkable.

Russell, Daniel M., Norbert A. Streitz and Terry Winograd. Stanford University (2005). Articles>Computing>User Interface


Clean URLs for a Better Search Engine Ranking

Search engines are often key to the successful promotion and running of your website. Read more on how clean URLs can influence your ranking and how clean URLs can be achieved for dynamic applications.

Opitz, Pascal. Content with Style (2005). Articles>Computing>Content Management>Search Engine Optimization


Clearing the Air on Cloud

Consumer users have been reaping the benefits of the utility model in cloud computing for years — at the application as a service level. It is developers and IT who are using cloud computing in a transformative way now. IaaS and PaaS allows them to develop, test, deploy and run apps that can scale on enterprise grade technology, all without having to pay the capital expense for the underlying infrastructure. This is creating a new cloud economy and truly represents the democratization of computing.

Gentle, Anne. Just Write Click (2010). Articles>Technology>Collaboration>Cloud Computing


The Cloud and Writers

Even if you don’t know what the cloud is or fully understand it, the very existence and continued growth of cloud computing has some implications for writers.

Nesbitt, Scott. ScottNesbitt.net (2011). Articles>Writing>Online>Cloud Computing


Cloud Computing and the Freelance Technical Author

So, as a freelance technical author, how do I think cloud computing can help me and my business? The following sections describe some of the concepts discussed at the Club Cloud Computing Conference, and how I hope to apply them to my business.

Smart Authoring (2011). Articles>Collaboration>Freelance>Cloud Computing


Cloud Computing Versus Grid Computing

Want to know more about cloud and grid computing? Learn how you can use Infrastructure as a Service to get a full computer infrastructure using Amazon's Elastic Compute Cloud (EC2). See the similarities, differences, and issues to consider in grid and cloud computing. Explore some of the security issues and choices for Web development in the cloud, and see how you can be environmentally friendly using cloud computing.

Myerson, Judith. IBM (2009). Articles>Web Design>Programming>Cloud Computing


The Cloud, Mobile, and Their Impact on Technical Communication

The way in which we compute has been changing over the last three or four years. In fact, I think I can safely say that what many people are doing now isn’t computing in the traditional sense of the word. And this move is going to have an effect on technical communication.

Nesbitt, Scott. DMN Communications (2011). Articles>Documentation>Content Management>Cloud Computing


Co-Design, China, and the Commercialization of the Mobile User Interface

The mobile user interface is becoming a key differentiator for mobile telephony devices and services. The increased focus on usable, emotive, and branded user interfaces is the result of three key drivers.

Williams, David M.L. uiGarden (2006). Articles>User Interface>Ubiquitous Computing>China


Code of Ethics and Professional Conduct

Commitment to ethical professional conduct is expected of every member (voting members, associate members, and student members) of the Association for Computing Machinery (ACM). This Code, consisting of 24 imperatives formulated as statements of personal responsibility, identifies the elements of such a commitment. It contains many, but not all, issues professionals are likely to face.

ACM (1992). Articles>Computing>Professionalism>Ethics


The Coming Zombie Apocalypse: Small, Cheap Devices Will Disrupt Our Old-School UX Assumptions

The commoditization of smartphone hardware is just the beginning. Plunging prices of integrated “system on a chip” devices, paired with free Linux clones like Android, have enabled not just cheap devices, but cheap cloud-based devices. This has applied to phone products like the Sony Ericsson LiveView, and also to home appliances like the Sonos home music system. These examples are just the initial, telltale signs of a huge new wave of cheap devices about to invade our lives—a zombie apocalypse of electronics, if you will.

Jenson, Scott. UX Magazine (2010). Articles>User Experience>Ubiquitous Computing>Mobile


Comments on Comments

The right kind of comments to speed up the development process and enable a couple of interesting possibilities to generate documentations automatically. This article tries to reflect on the pros and cons of comments and to show some interesting possibilities for automatic comment parsing. Comment Basics

Opitz, Pascal. Content with Style (2006). Articles>Computing>Programming


A Comparison of the Usability of a Laptop, Communicator, and Handheld Computer   (peer-reviewed)

The goal of this study was to examine the usability of a laptop, communicator, and handheld computer using test subjects and questionnaires. The study aimed to determine how user-friendly and ergonomically correct these devices are. The subjects (25) had 5 minutes to perform typing or calculation tests with each device. While the subjects performed the tasks, an observer monitored the subjects’ work posture. After the tasks were completed, the subjects completed questionnaires about the usability of each device Based on the subjects’ experiences, the handheld computer and laptop had better ergonomic characteristics than the communicator. Subjects felt the highest amounts of stress in their neck while working on the laptop, subjects felt stress on their backs while working on the communicator, and they felt stress in their eyes while working on the handheld computer. Subjects performed the typing tasks best using the laptop. Our research suggests that companies developing mobile devices should consider ergonomic issues and the ergonomic differences between different types of mobile devices to further improve user satisfaction.

Suomalainen, Piia, Leena Korpinen and Rauno Pääkkönen . Journal of Usability Studies (2010). Articles>Usability>Ubiquitous Computing


Conceptualizing Personal Media   (peer-reviewed)   (members only)

The digitalization and personal use of media technologies have destabilized the traditional dichotomization between mass communication and interpersonal communication, and therefore between mass media and personal media (e.g. mobile phones, email, instant messenger, blogs and photo-sharing services). As private individuals use media technologies to create and share personal expressions through digital networks, previous characteristics of mass media as providers of generally accessible information are no longer accurate. This article may be situated within a medium-theoretical tradition, as it elucidates technical and social dimensions of personal media and revises the distinction between mass media and personal media. A two-dimensional model suggests locating personal media and mass media according to an interactional axis and an institutional/professional axis: personal media are de-institutionalized/de-professionalized and facilitate mediated interaction. The implementation of digital media technologies has important consequences for social networks and fits well within a theoretical discussion of the post-traditional self.

Lüders, Marika. New Media and Society (2008). Articles>Technology>Ubiquitous Computing>Social Networking


Datensicherung und Archivierung

Many computer users ignore the risk of data loss - until it is th late: Imporant Data have vanished. Who then desperately seeks advice in any of my mailing lists might get my try answer: "Simply restore from your last backup." OK, I do confess: This might contribute to a nervous break down. So better be prepared!

von Obert, Alexander. Techwriter.de (2003). (German) Articles>Computing>Workflow>Security


Deployment of the MobiLink Synchronization Model Wizard in SQL Anywhere 10

This builds on the previous article, 'MobiLink Synchronization Wizard in SQL Anywhere 10.' The new Deployment Wizard in SQL Anywhere Server 10.0 makes it painless to deploy the model, a task which was script based and terse.

Krishnaswamy, Jayaram. DevShed (2006). Articles>Computing>Databases>SQL


Equipment and Software

The essential equipment and software include a current PC -- should be a Pentium II or better -- and licensed software. Ideally, the PC should have at least 128 MB of RAM, a 19-inch monitor (min.), a high performance video card with a minimum of 64 MB of video RAM, and adequate storage for graphics and photos – at least an 80 GB hard disk. These are general specifications. Your requirements may be different depending upon what area you specialize in and to what extent you work on your own.

Tech-Writer (1996). Articles>Computing>Writing>Technical Writing


First Fictions and the Parable of the Palace

this column will take the form of a journey through a wide range of topics at the intersection of user experience design and everyware.

Lamantia, Joe. UXmatters (2008). Articles>Technology>Ubiquitous Computing>User Experience


The Future Has No Log In Button

I now foresee a web which the user completely controls, lives in the browser, syncs with the cloud, and has no boundaries. This new web completely makes the entire Social and Real-time paradigms miniscule in terms of significance. What I see is an internet that, regardless of what website you visit, you will never have to enter your login credentials again. I see the end of the log in button.

Stay, Jesse. Stay N Alive (2009). Articles>Web Design>Security>Cloud Computing


Getting Organized

Before I swapped my desktop computer for a laptop a couple of weeks ago, I had visions of reclaiming my desk and basking in the openness of white space. The reality, of course, was a fresh jumble of cables and wires—not to mention a CPU, a flat screen monitor and other assorted computer equipment strewn around the edges of the room.

Steigman, Daria. Communication World Bulletin (2005). Articles>Computing


Good Times, Bad Times

The first 'macro viruses' attached to Microsoft Word documents emerged within weeks after Office 97 was released, and sounded the warning that a new era was upon us.

Hart, Geoffrey J.S. Geoff-Hart.com (1999). Articles>Computing>Security>Viruses


Interview with Claude Vedovini (Part 2) - DITA

Claude Vedovini, the developer behind the DITA Open Platform, offers some thoughts about trends on the Web such as cloud computing, the usefulness of social networks when starting a small business, and Amazon S3.

Vedovini, Claude. DITA-XML Community of the Rockies (2009). Articles>Cloud Computing>DITA>Podcasts


LaTeX in the Cloud

LaTeX is a powerful text markup language that allows for document preparation. For some academic fields and subfields, it is the accepted means by which to prepare documents for publication. Like most computing languages, it takes a little time to learn — Bryn Lutes wrote about getting started with LaTeX for us in 2010 — but the effort pays off in beautifully constructed documents.

Whitney, Heather M. Prof Hacker (2013). Articles>Document Design>Cloud Computing>LaTeX


Leveraging AJAX and JSON using Dojo Tool Kit

This article shows how AJAX calls are made using the JavaScript extensions developed by the Dojo foundation to retrieve data using the JavaScript Object Notation (JSON)and displaying the results on the browser.

Krishnaswamy, Jayaram. ASPAlliance (2007). Articles>Computing>Web Design>JavaScript



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