Financial execs may not appreciate it yet, but this new data-tagging system should speed the flow of info and create new ways to analyze it.
Stone, Amey. BusinessWeek (2005). Articles>Business Communication>Financial>XBRL
Annual Reports: A Literature Review (1989-2001)

Since the collapse of Enron Corporation in November 2001, annual reports and corporate financial disclosures have been the focus of government, corporate, and public attention. This article examines the literature written about annual reports between 1989 and 2001 to identify trends in research and determine areas of future study. Articles were categorized as related to SEC regulations and guidelines, summary annual reports, online annual reports, rhetorical analysis of annual reports, readability and accessibility of annual reports, methods of conveying negative information in annual reports, effective annual report writing, use and importance of annual reports, or use of annual reports in business writing classes. Post-Enron, it is likely that the number of articles in this area will dramatically increase over the next five to ten years.
Lord, Heather L. Journal of Technical Writing and Communication (2002). Articles>Business Communication>Financial>Reports
Communicators Must Have Business, Financial Knowledge
For decades, communicators have been able to advance in their careers while avoiding anything to do with numbers and most things having to do with the essence of how business decisions are made. To succeed in the future, this will no longer be the case. A recent series of conversations with 31 chief executive officers for a study conducted by the Arthur W. Page Society revealed that the No. 1 quality CEOs want in a communication chief is a detailed knowledge of the company’s business.
Gentry, James K. Communication World Bulletin (2008). Articles>Business Communication>Financial
Corporate Risk Reporting: A Content Analysis of Narrative Risk Disclosures in Prospectuses

This study examines whether companies report risk-relevant information to prospective investors. While corporate risk communication is important for the well-functioning of capital markets, our current understanding of risk reporting practices is limited. The sample consists of Dutch companies raising capital on the Amsterdam Stock Exchange in the late 1990s. In this setting, companies had much discretion in writing the risk section of the prospectus. After a detailed content analysis of the risk sections, the author demonstrates that a measure of risk extracted from these texts successfully predicts the volatility of companies' future stock prices, the sensitivity of future stock prices to market-wide fluctuations, as well as severe declines in future stock prices. Overall, these results support the view that prospectuses of Dutch companies provide adequate information about material investment risks.
Deumes, Rogier. JBC (2008). Articles>Business Communication>Financial>Risk Communication
Everything Counts in Large Amounts 
Finance is not a skill set that comes easily to most technical communicators. Many of us earned our college degrees in majors (journalism in my case) that were more related to our verbal SAT scores than to our math scores. Also, those of us who aren't in business for ourselves often rely on invisible corporate functionaries to handle all that tedious, confusing money stuff so we can focus on more important, or at least more familiar, matters.
Dornbrook, Dan. Tieline (2008). Articles>Business Communication>Financial
Four Steps to Demonstrating Communication Return on Investment
I've never met a senior business leader who didn't want to make more money. Nor have I met one who didn't appreciate that communication breakdowns lead to mistakes, accidents, shoddy service, high costs and low productivity. Business leaders, especially CEOs, are eager to rid themselves of value-draining dips in performance that prevent them from hitting their numbers. As a communicator, if you can do four common-sense things well, you can not only help senior leaders to avoid these breakdowns, but you can also demonstrate how to maximize the power of communication for better business results.
Shaffer, Jim. Communication World Bulletin (2006). Articles>Communication>Financial>ROI
Helping Them Plan for the Future: Communicating about Retirement Benefits
As the Baby Boomer generation, 80 million strong in the U.S. alone, prepares for retirement in the next few years, benefit communication has come to the forefront of employee communication. Given that Americans are personally responsible for their retirement and are using employer-sponsored benefits to achieve their goals, benefit communicators have a terrific opportunity to effect change for millions of people. Communicators can play a pivotal role in helping their organizations offer the most effective retirement benefit program to help employees from every generation achieve their financial goals.
Gallagher, Diane. Communication World Bulletin (2007). Articles>Business Communication>Financial
Improving Financial Analysis and Reporting Using XBRL and the Microsoft Office System
The process of financial reporting and analysis can represent a huge cost for many companies. For example, the preparation of quarterly statements for publicly traded companies consumes the majority of a finance department’s resources during the reporting period. Likewise, it is not uncommon for equity analysts to spend up to one-third of their time entering data into spreadsheet models and verifying that data for accuracy.
Messy Problems and Lay Audiences: Teaching Critical Thinking Within the Finance Curriculum

This article investigates the critical thinking difficulties of finance majors when asked to address ill-structured finance problems. The authors build on previous research in which they asked students to analyze an ill-structured investment problem and recommend a course of action. The results revealed numerous critical thinking weaknesses, including a failure to address the client's problem, use analytical tools systematically, construct rhetorically useful graphics, or translate finance concepts and methodologies into lay language. The present research aims to understand more deeply why students struggle with ill-structured problems. Using think-aloud protocols, audiotaped interviews, and other strategies, the authors explore causes of finance students' difficulties and suggest strategies for addressing them. The results suggest that the homework tasks typically given them, such as quantitative problem sets using algorithmic procedures, do not prepare them to confront ill-structured problems requiring disciplinary arguments aimed at specified audiences. Research further suggests that teaching audience adaptation--especially for nonexpert audiences--is helpful in promoting critical thinking.
Carrithers, David, Teresa Ling and John C. Bean. Business Communication Quarterly (2008). Articles>Education>Financial>Business Communication
New Disclosure Regulations May Spur Better Communication With Employees
Within the past five years, two significant pieces of legislation have created new challenges for communicators: Regulation Fair Disclosure and the Sarbanes-Oxley Act. While these laws were enacted only in the U.S., their implications for communicators worldwide are worthy of discussion.
Matalucci, Paul. Communication World Bulletin (2005). Articles>Business Communication>Financial
The Internet is revolutionizing the investment world. There are clear benefits to these changes, including lower costs and faster access to the market for investors. There also are consequences to these changes when investors take risks without having access to clear, accurate, and full disclosures. In a free-market system, investors must have access to information they can understand and use autonomously to have full and equal access to the investment market. The Securities and Exchange Commission (SEC) recently passed a rule requiring businesses to use plain English to try and rid disclosures of their traditionally complex and ambiguous language. However, SEC's rule only addresses the front and back sides of prospectus disclosures. Consequently, the success of plain English will depend on the writer and business using it. Public corporations committed to using plain English will empower investors with the information they need to participate in the market freely and safely. In return, businesses will create a more effective and efficient free-market system by maximizing utility, benefiting producers, consumers, and the market as a whole.
Clements, Rhonda. Journal of Technical Writing and Communication (2000). Articles>Business Communication>Financial>Minimalism
Practical Tips for Merger Communication
When two companies merge, the complexities, emotions and often sweeping changes behind the deal can hinder effective communication to key stakeholders. Yet a well planned and implemented communication strategy contributes to the very success of the merger itself. How can you overcome the obstacles to developing and delivering on a merger communication strategy?
Fagan-Smith, Barbara and Ruta Skelton. Communication World Bulletin (2004). Articles>Business Communication>Financial>Workplace
A Primer on Financial Statements
One of the major challenges facing corporate communicators is understanding the financial statements of public companies. First, there is the math. Then, there is the matter of all that unfamiliar jargon. The purpose of this column and its next few installments is to give you an overview of the primary financial statements—the balance sheet, the income statement and the statement of cash flows—and how they are generated, so that you can make sense of a public company’s financial documents.
Gentry, James K. Communication World Bulletin (2008). Articles>Business Communication>Financial
The Shoestring Inferiority Complex: How Trying to Keep Up Can Get PR Pros Down
One Saturday afternoon not long ago, I found myself gawking out my front window as my neighbors carried in their new plasma TV. I felt that wistful pang of envy. Why can't I get a plasma TV? PR departments working on a shoestring budget are largely represented by the public and not-for-profit sector. For these organizations, the feeling of having to make do and having to do without is a fact of life.
Austin, Lisa. Communication World Bulletin (2006). Articles>Business Communication>Financial>Public Relations
Signaling Corporate Strategy in IPO Communication: A Study of Biotechnology IPOs on the NASDAQ

A clear corporate strategy communication can be a signal to financial analysts and public investors at the time of an initial public offering (IPO). This study examines IPO prospectuses of 57 biotechnology firms listed on the NASDAQ between 1997 and 2002. Using regression analysis, this article shows that the clarity, intensity, and consistency of the corporate strategy signal are not strong enough to affect the 1st-day initial returns. However, consistent communication of a prospector strategy negatively impacts 30-day initial returns, whereas consistent communication of a defender strategy positively impacts 30-day initial returns.
Gao, Hongzhi, Jenny Darroch, Damien Mather and Alan MacGregor. JBC (2008). Articles>Business Communication>Financial
XBRL is reinventing how we transmit and use data in business. XBRL is not just for SEC companies: Small businesses and practitioners alike could soon be using XBRL to submit information to bankers, the IRS, and other agencies. XBRL will become a part of every CPA’s practice.
Phillips, Mary E., Tammy E. Bahmanziari and Robert G. Colvard. Journal of Accountancy (2008). Articles>Business Communication>Financial>XBRL
XBRL: The Language of Finance and Accounting
The eXtensible Business Reporting Language (XBRL) is a language for capturing financial information throughout a business' information processes that will eventually be reported to shareholders, banks, regulators, and other parties. The goal of XBRL is to make the analysis and exchange of corporate information more reliable and easier to facilitate.
Waldt, Dale. XML.com (2004). Articles>Business Communication>Financial>XBRL
Information Management Challenges for the Professional Accountant in Business

Information professionals have fundamental skills that -- if harnessed optimally -- have the potential to be of significant value to professional accountants working in business. The accounting profession is grappling with issues emerging from a changing external environment. The roles, responsibilities and priorities of those with a finance function -- especially those in business -- are evolving, bringing about shifts in information needs. The opportunity for information professionals is to assert and demonstrate the relevance and value of their skill set to the emerging, more strategic finance function. This article provides an overview of the developments impacting accountants in business to highlight potential opportunities for information professionals.
Oades, Caroline. Business Information Review (2008). Articles>Management>Financial>Business Communication
Structuring a Competency-Based Accounting Communication Course At the Graduate Level

The authors describe a graduate capstone accounting class as a basis for building communication skills desired by both accounting practitioners and accounting faculty. An academic service-learning (ASL) component is included. Adopted as a required class for a master of science degree in accounting at two universities, this course supports accounting accreditation. Surveys offer evidence that both accounting practitioners and faculty rate, in slightly different order, the three most important skills as written communication, oral communication, and analytical/critical thinking. Accounting curricula worldwide are under pressure to develop better skills in these areas as well as to meet assessment and accreditation directives and criteria. The authors designed a communication course utilizing ASL that not only meets all of the above objectives but also provides the student with hands-on experiential learning. Information about this course provides a guide to accounting and business faculty who may wish to pursue such an approach in their schools.
Sharifi, Mohsen, Gary B. McCombs, Linda Lussy Fraser and Robert K. McCabe. Business Communication Quarterly (2009). Articles>Education>Financial>Business Communication
Economic Crises and Financial Disasters: The Role of Business Communication

In the wake of global economic crisis, some of those responsible were summoned to testify under oath before Congressional committees to explain to the public what went wrong. What they said opened a window onto the thought processes and communication abilities of major business leaders. Many of them denied responsibility, failed to explain what occurred, and undermined their own credibility; as a result they were pilloried by Congress and the media. But how are these people connected to those of us who teach and do research in business communication? Unfortunately, these are our alumni, our former students.
Jameson, Daphne A. JBC (2009). Articles>Business Communication>Financial>Education
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