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Articles>Collaboration>Interviewing

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1.
#29927

Conducting Successful Interviews With Project Stakeholders

A simple, semi-structured, one-on-one interview can provide a very rich source of insights. Interviews work very well for gaining insights from both internal and external stakeholders, as well as from actual users of a system under consideration. Though, in this column, I'll focus on stakeholder interviews rather than user interviews.

Baty, Steve. UXmatters (2007). Articles>Collaboration>Interviewing

2.
#38683

Conducting Successful Interviews With Project Stakeholders

Looking back over recent months, by far the most common form of research I’ve carried out is that stalwart of qualitative studies—the interview. A simple, semi-structured, one-on-one interview can provide a very rich source of insights. Interviews work very well for gaining insights from both internal and external stakeholders, as well as from actual users of a system under consideration. Though, in this column, I’ll focus on stakeholder interviews rather than user interviews.

Baty, Steve. UXmatters (2007). Articles>Collaboration>Interviewing>SMEs

3.
#14612

Effective Interviewing: Get the Story   (PDF)

In this article, Geoffrey Hart offers the following tips on how to interview a subject matter expert (SME) for reliable, comprehensive, timely information:

Hart, Geoffrey J.S. Intercom (2000). Articles>Interviewing>Collaboration

4.
#38506

Pay Full Attention To People

Don’t do any analysis during an interview because you want the person who is talking to feel comfortable opening up, so you can get those underlying explanations.

Young, Indi. Johnny Holland (2012). Articles>Collaboration>Interviewing

5.
#14631
6.
#31938

Tips for Tech Writers Interviewing Engineers: Building a Strong Relationship with Developers

Outside of the formal SME interview, a writer's relationship with engineers and experts is built on trust, respect, and a little bit of bribery.

Bryant, Stephanie. Suite101 (2008). Articles>Collaboration>Interviewing>SMEs

7.
#36549

What Makes Experts Expert

how should we interview SMEs and then what is our role to our readers as surrogate SMEs?

Hughes, Michael A. Humane Experience, The (2010). Articles>Collaboration>Interviewing>SMEs

8.
#34687

What Questions You Should Ask at a SOW Meeting

At times, though, a writer is a bit overwhelmed at the start-of-work meeting. He becomes passive and takes in everything the client lays out without asking for more. That can result in some information that’s very important to the writer being missed.

Adar, Bryan S. Technical Communication Center (2009). Articles>Collaboration>Interviewing>SMEs

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