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Design Is a Process, Not a Methodology

Provides an overview of a product design process, then discusses some indispensable activities that are part of an effective design process, with a particular focus on those activities that are essential for good interaction design. Although this column focuses primarily on activities that are typically the responsibility of interaction designers, this discussion of the product design process applies to all aspects of UX design.

Gabriel-Petit, Pabini. UXmatters (2010). Articles>User Experience>Interaction Design>Collaboration


Designing for the Unexpected: The Role of Creative Group Work for Emerging Interaction Design Paradigms   (peer-reviewed)   (members only)

Interaction design for new technological environments relies on the tradition of human-computer interaction (HCI). With roots in the 1980s, HCI design paradigms often reflect the setting in which the user is an office worker in front of a desktop computer. As computational power can now be embedded in almost any type of product, the desktop setting has lost much of its relevance as a starting point for interface design. In particular, interfaces for wearable computing challenge designers to look for completely new approaches to interaction design. In this article, we propose a method in which the ideas for new creative forms of interaction design are triggered through panel work. This method draws on an underpinning theoretical framework from structural semiotics that emphasizes the holistic nature of design.

Pirhonen, Antti and Emma Murphy. Visual Communication (2008). Articles>Collaboration>Interaction Design


IxD and SMEs Working Together

An SME is someone who has been trained and has worked in the area that is being targeted for the new application. At Autodesk, we have found that pairing SMEs with Interaction Designers is the most efficient and successful way of meeting user centered design goals.

Hooper, Ian. Designing the User Experience at Autodesk (2009). Articles>Collaboration>Interaction Design>SMEs


Strategies of Influence for Interaction Designers

Unless you have the power to make business and development decisions for your project, some of your energy will be spent influencing those that do. Experienced usability engineers or interaction designers may have limited skill in influence, despite how significantly it can effect their ability to contribute to projects. It’s the smartest and most effective designers that work to understand the human to human interaction within their project teams, as part of their work towards better human to computer interaction.

Berkun, Scott. ScottBerkun.com (2001). Articles>Collaboration>Interaction Design

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