#27602
Agile modeling started out fairly complex and it grew a bit into its current form.
Ambler, Scott W. Agile Modeling (2006). Articles>Project Management>Agile>Collaboration
#24047
I'd like to assume that most of us find ourselves having to edit a moving target only occasionally, but from the horror stories I've been hearing, it seems that more and more people are being expected to edit well in a ridiculously short time.
Stoughton, Mary. Editorial Eye, The (1997). Articles>Editing>Collaboration
#28800
Who decides what's best for a website? Highly skilled professionals who work with the site's users and serve as their advocates? Or schmucks with money? Most often, it's the latter. That's why a web designer's first job is to educate the people who hold the purse strings.
Diffily, Shane. List Apart, A (2007). Articles>Web Design>Collaboration
#25367
Educating your boss and co-workers about what we do for them on the company Intranet can be a major headache or it can be a fun-filled, creative exercise. It is our choice.
Burns, Barbara. Wise-Women (2004). Articles>Collaboration>Technology
#32016
The Effect of Rater Training On Reducing Social Style Bias in Peer Evaluation 
This study employed a quasiexperimental control group design in a university setting to test the effect of a rater-training program on reducing social style bias in intragroup peer evaluations after controlling for ability based on GPA. Comparison of rating scores of the test group to the control group indicated minimal social style rating bias in the test group, whereas significant bias was exhibited in the control group. Implications for college instructors who use peer evaluations for grading in team projects are discussed.
May, Gary L. Business Communication Quarterly (2008). Articles>Education>Collaboration
#24545
This article looks at how two offices changed their informal work relationships and patterns in response to a major technological innovation in their field. This inductive study involves a cross-case analysis with field studies covering a two-year period. The research applies the models suggested by social action theory to help explain outcomes. By the end of this study, one office had lost its funding and was eliminated, while the other has survived and grown. The article examines whether the differing organizational responses to new core technology were related to each office's ability to survive.
Kahn, Russell L. Journal of Business and Technical Communication (2000). Articles>Workplace>Technology>Collaboration
#30216
Effective Delegating Achieves Results 
If you are not delegating properly, you are making your own life more difficult. In turn, your subordinates suffer because their interests and talents are being overlooked, however unintentionally.
Laurent, J. Suzanna. Tieline (2007). Articles>Management>Collaboration>STC
#31212
Effective Internal Communication in Global Organizations
Today’s global marketplace teaches us that effective practices for internal communication in international corporations must be tuned to the cultural profiles of employees in their own countries. Internal communication departments are given the task of adapting company messages that effectively reach the organization’s global employee base. In order to ensure the effectiveness of these communications, organizations must first develop awareness, knowledge and intercultural skills within their internal communication teams.
Apud, Salvador and Talis Apud-Martinez. Communication World Bulletin (2008). Articles>Business Communication>Collaboration>International
#14612
Effective Interviewing: Get the Story 
In this article, Geoffrey Hart offers the following tips on how to interview a subject matter expert (SME) for reliable, comprehensive, timely information:
Hart, Geoffrey J.S. Intercom (2000). Articles>Interviewing>Collaboration
#30726
The Effects of Favor and Apology on Compliance
This study was designed to test the effects of favor and apology on compliance and to explain any potential effect via indebtedness, gratitude, and liking. Two experiments were devised to accomplish these ends. In the first experiment favor and apology were varied in the absence of a transgression to see if apologizing for not providing a favor can be used proactively to increase compliance. In the second experiment favor and apology were varied in a more common scenario, following a transgression. Results show that favor has a positive effect on compliance mediated by gratitude when using a general prosocial request and by liking when using a more altruistic request. Results also suggest that apology has a positive effect on liking and that apology has an indirect effect on compliance under certain conditions.
Goei, Ryan, Anthony Roberto, Gary Meyer and Kellie Carlyle. Written Communication (2008). Articles>Collaboration
#30727
This study investigates the effects of shared cognition on group member satisfaction and group task performance. The hypotheses are that groups who have shared cognition concerning communication rules, such as politeness and efficiency, will be more satisfied with their group processes and will perform a task better than will those in groups lacking shared cognition concerning communication rules. The research involved 67 groups (N = 236) performing a radio assembly task for 20 minutes. Group members in the shared cognition condition received the same instructions to communicate politely (or efficiently). In the non-shared cognition condition, some members in a group received instructions to communicate politely and other members in the same group received instructions to communicate efficiently. The data are consistent with the part of the hypothesis relating to satisfaction but not to the one relating to performance.
Park, Hee Sun. Communication Research (2008). Articles>Collaboration
#21430
Elephants in the Living Room: The Destructive Role of Denial in Web Design
Four of your fellow development team members, all trying to do their specific jobs to the best of their abilities, have the power to sink your best effort at interaction design. As an interaction designer, it is your job to see they don't do so. (If you are not an interaction designer, read on anyway; you may be surprised to learn that you may be part of the problem.)
Tognazzini, Bruce. Nielsen Norman Group (2000). Articles>Web Design>User Interface>Collaboration
#15128
Eleven Commandments for Conducting a Business Meeting
In response to Gary M. Smith's article 'Eleven Commandments for Business Meeting Etiquette,' which focuses on the conduct of those attending meetings, Sullivan presents eleven rules for the organizers and speakers of meetings.
Sullivan, Christine A. Intercom (2000). Articles>Management>Collaboration
#31567
Employees Want to be Led by Leaders Who Lead
Virtually every employee in an organization performs a discrete set of tasks. Only the leader sees the big picture -- unless the leader does a good job of conveying that big picture to his workforce. Of course, there's more to leadership than getting people to buy into your vision.
Holtz, Shel. Communication World Bulletin (2003). Articles>Management>Collaboration>Rhetoric
#31758
Enabling Information Sharing Integrity
Most companies accept the rapid obsolescence of their documents as an unavoidable cost of doing business. Its not. When dynamic documents replace static documents, users can bring together disparate, distributed data and content and combine it in a single document that is always accurate and up-to-date.
Sorofman, Jake. Content Wrangler, The (2008). Articles>Content Management>XML>Collaboration
#27049
It's supposed to make life easier, but e-mail has become a big pain. Enter the wiki, new software that could change the way you communicate.
Dahl, Darren. Inc. Magazine (2006). Articles>Collaboration>Online>Email
#30199
Ensuring A Successful CMS Implementation
The single most important factor in a successful CMS implementation lies with you and your people. Your staff members are the principal users of the system, and the SMEs in your organization are the secondary users. It is their adoption of the new processes and governance structures that makes or breaks a CMS implementation. According to some, process and cultural change accounts for 90%, while technology contributes only 10% to the success of a CMS.
Hamer, Emma C. Rockley Bulletin (2007). Articles>Content Management>User Centered Design>Collaboration
#23942
The Enterprise Information Portal and eBusiness
The rapid advance of the Internet, groupware, relational databases and search engines allows knowledge workers to come together and share ideas and information as never before.
KMworld (2001). Articles>Collaboration>Online
#12934
Extending Your Tech Writing Skills: Pitching a Newspaper Column Idea
Before pitching a column idea to your local newspaper editor, take time to examine whether becoming a columnist is right for you. In taking on a newspaper column, you not only take on a long-term commitment, but you also establish a responsibility to people in your own community. So, to begin, you might read Extending Your Tech Writing Skills: Becoming a Columnist, which identifies considerations for becoming a columnist. If you decide that becoming a columnist does suit your interests and goals, then the following tips and ideas can help you land a column with your local newspaper. As you'll see, examining and refining the topic, overcoming the competition, using a creative approach, and following up appropriately can help.
Ray, Deborah S. TECHWR-L (2001). Articles>Writing>Collaboration
#27586
Extreme Programming (or XP) is a popular software development process that encourages a return to the days of little or no documentation, Design After First Testing, and Constant Refactoring After Programming. Despite its popularity, not everyone thinks XP is a good idea.
Software Reality (2005). Articles>Collaboration>Agile>Extreme Documentation
#24500
Factors in Reader Responses to Negative Letters: Experimental Evidence for Changing What We Teach
This article summarizes the scholarly discussion about negative messages and reports the results of two pretests and two experiments using negative letters. The results show that buffers did not significantly affect college students' responses to simulated letters refusing credit and denying admission to graduate school, and strong resale was counterproductive. Students responded least favorably to rejection when they were surprised by it and when their other options were limited. On the basis of these experiments and the published literature, the author recommends that negative letters normally begin with the reason for the refusal, using a buffer only if one of several exceptions apply. If the reason makes the company look good, it should be spelled out in as much detail as possible. If an alternative or compromise exists, the writer should suggest it. Although a positive ending is not necessary, if one is used, a bland positive is better than a strong one, especially in letters to clients or customers.
Locker, Kitty O. Journal of Business and Technical Communication (1999). Articles>Editing>Collaboration
#22023
Born to lead or learn to lead? Truth is -- no one knows for sure. But there is a small industry of writing, teaching, and speaking built on the proposition that you can at least talk about it. Studies by the Center for Creative Leadership and the Honeywell Corporation suggest that, after direct experience, the second source of learning about leadership is conversation with others.
Breen, Bill. Fast Company (1996). Articles>Management>Collaboration
#20325
Knowledge gaps arise when a small team in an organization creates or compiles a body of knowledge that needs to be deployed to a larger group of people. A gap then exists between the small team that has the knowledge and the larger group of people who need it. In the normal course of doing business, healthy organizations naturally create knowledge gaps, and the healthiest organizations create the most knowledge gaps.
Reid, Clifford A. STC Proceedings (1998). Articles>Collaboration>Communication>Knowledge Management
#31209
Five Facets of Successful Global Communication
Managing internal communication across a global organization is an exciting and challenging task. How this task is approached will vary widely depending on the culture and structure of the particular organization, as well as the location of its headquarters.
Samuels, Paul. Communication World Bulletin (2008). Articles>Business Communication>Collaboration>International
#24959
Flexible Diff-ing in a Collaborative Writing System
Discusses the use of computer-generated information about what has been revised in the display of editing in word processors.
Neuwirth, Christine M., Ravinder Chandhok, David S. Kaufer, Paul Erion, James Morris and Dale Miller. Computer Supported Cooperative Work (1992). Articles>Editing>Word Processing>Collaboration
