#29272
The Art and Science of Policy and Procedure Writing and Publishing 
This is an informational site dedicated to topics relevant to writing and publishing business process knowledge, especially policies and procedures. The objective of this site is to openly share information about writing and publishing policies and procedures and other forms of business knowledge.
Kopp, Gary. Policy Procedure Manual (2007). Articles>Business Communication>Policies and Procedures>Technical Writing
#20760
Contracting and Consulting for Policies and Procedures Engagements 
As the number of persons employed by some U.S. organizations declined since the late 1980s, so have employment opportunities for Policies & Procedures (P&P) practitioners. During this period, the number of contractors and consultants has increased to meet the needs of newly changed organizations. A useful way for P&P practitioners to learn how they can provide contracting and consulting services is to understand three roles in leveraging such services: an extra pair of hands, expert, and collaborator.
Urgo, Raymond E. STC Proceedings (1999). Articles>Business Communication>Policies and Procedures>Technical Writing
#23313
Current Status Of Business And Technical Writing Courses In English Departments
We have heard a great deal of talk in recent years about the growth of business and technical writing courses in English departments. But very little, if any, factual information exists on how much enrollments have grown and whether they are expected to grow in the near future. Furthermore, no study has attempted to assess the impact these relatively new, rapidly expanding courses are having and will continue to have on English departments and their faculty members.
Rivers, William E. ADE Bulletin (1985). Articles>Education>Business Communication>Technical Writing
#21549
Legal Communication in Technical Communication Programs: Worth Thinking About? 
What, if anything, should technical communication programs teach their students about the nature of law and the production of legal discourse? When is technical writing also legal writing, and vice versa; when is legal writing (really) technical? Are there distinctions worth maintaining and dissolving here? Do lawyers' relationships to, and problems with, legal writing contexts and processes parallel in important ways technical writers' relationships to, and problems with, technical writing contexts and processes? If they do, is a conversation between the disciplines worth institutionalizing, at least experimentally, in each other's programs?
Stratman, James F. CPTSC Proceedings (2001). Articles>Business Communication>Legal>Technical Writing
#30522
Marketing Writing for Technical Products
This workshop will examine the types of marketing materials that can give you creative experience. You'll learn how to adapt your skills and subject matter knowledge to these projects, how to plan and develop different types of materials, and how to identify opportunities for new types of communication.
King, Janice M. STC Proceedings (1993). Articles>Business Communication>Marketing>Technical Writing
#23535
A memo is a concise document that conveys essential information about your accomplishment(s). All memos at Ohio University should be written in third person.
Young, V.L. and K.J. Sampson. Ohio University (2004). Articles>Writing>Business Communication>Technical Writing
#31284
They'll Thank You for Sharing: Make Those Reports, Memos and White Papers Clear and Readable
Words, words, words. It seems as if we're being asked to write something every minute for every need and occasion. Your boss wants a report; your colleagues need a memo explaining a procedure; your clients send e-mails that need to be considered and answered; your company's products or services should be described in a descriptive white paper, and on and on. How can you deal with all that? Are there any general writing rules that apply to business writing of all sorts?
Canavor, Natalie and Claire Meirowitz. Communication World Bulletin (2007). Articles>Business Communication>Rhetoric>Technical Writing
#27770
WhitePaperSource is a rich information source for white paper enthusiasts. It contains news about the industry and a forum for discussing everything and anything about writing and marketing white papers.
WhitePaperSource. Articles>Writing>Technical Illustration>Business Communication
#29728
Writing for Technical and Business Decision-Maker Audiences
The impact of any technical writing depends on the ability of the writer to understand and address the readers' concern, and to deliver highly usable documents that are relevant to the audience. Especially when readers make business decisions about technology, based on technical communication, writers need to develop best practices for conducting their own audience analysis and writing with audience needs in mind. This paper introduces several likely audiences a technical writer is likely to encounter and makes a few practical recommendations for communicating to them with the intended impact.
Lemoine, Chris. STC Proceedings (2005). Articles>Business Communication>Writing>Technical Writing
#31776
Writing in the Corporate Workplace: How to Keep Your Writing Healthy at Work
Make sure you know what you're talking about. This means understanding the big picture as well as sweating the small stuff. When interviewing subject matter experts, don't accept high-level answers to questions. Drill down to the details.
Harper, Judith. Between the Lines (2007). Articles>Business Communication>Writing>Technical Writing
#33621
Toward a Post-Technê: Or, Inventing Pedagogies for Professional Writing 
This article examines the concept of technê in relation to situatedness. Technê is conceived as techniques for situating bodies in contexts. Although many theorists and practitioners in technical communication are working from ecological and posthuman perspectives with regard to interface designs, this article argues for extending those perspectives to workplace and classroom situations. Starting from a Heideggerian reading of technê, the article moves toward the concept of post-technê, which remakes pedagogical techniques for writing and inventing in institutional contexts.
Hawk, Byron. TCQ (2004). Articles>Education>Business Communication>Technical Writing
#34403
If you’re a generalist, as most tech writers are, you write about many things in a variety of media with a number of objectives. Each new job involves determining who your audience is, what their needs are, and how your product or service can satisfy those needs. Then you need to recognize, understand, and adjust your writing so one time it appeals to the camper and the next time to the business owner.
Moore, W. Leonard. Technical Communication Center (2009). Articles>Business Communication>Technical Writing
#34802
Why Tech Writers Need To Understand Business: Yet Another Example...
For some years, people, myself included, have noted the lack of interest, even disdain, that many tech writers have for business issues. This reduces these writers' ability to affect company decisions, including decisions that may affect them. Writers from fine arts or English backgrounds can rarely discuss cost-justification in finance terms, so they have little input on buying decisions.
Perlin, Neil E. Blogspot (2009). Articles>Business Communication>Technical Writing
#35472
White Paper Writing: Strategies for Success
White papers are a fundamental part of your marketing arsenal. And if you think technical writers don't need to worry about marketing, read on to see why white paper writing is an essential skill, and how to turn a ho-hum paper into a killer communications tool.
HelpScribe (2009). Articles>Business Communication>Technical Writing>White Papers
