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Writing Government Policies and Procedures in Plain Language   (peer-reviewed)   (members only)

Ask ordinary citizens for an example of unreadable prose, and half of them will show you a government document; the other half will point to something written by a lawyer. As a government lawyer for more than 30 years, I wrote and reviewed safety regulations and technical policies and procedures for a major federal agency and eventually supervised other lawyers who did the same. Although I never met a technical document I didn't have the urge to rewrite, I always thought that what my fellow lawyers wrote was pretty clear. Then the plain-language movement came along, and I found I had a lot of room for improvement.

Byrne, Don. Business Communication Quarterly (2008). Articles>Business Communication>Policies and Procedures>Minimalism