A directory of resources inthe field of technical communication.

Articles>Business Communication>History

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1.
#25336

"As we are Both Deceived": Strategies of Status Repair in 19th Century Hudson's Bay Company Correspondence   (PDF)

Little attention has yet been paid to the unique workplace that the Hudson's Bay Company constituted and the unique discursive activity on which that workplace fundamentally depended.

Venema, Kathleen. Rhetor (2004). Articles>Business Communication>History

2.
#31531

Communicating With External Audiences During War Time

On 19 March a war with global implications began between a U.S.-led coalition and Iraq. Although some organizations will be affected by this war more than others, the articles below will help any communicator address certain immediate internal and external organizational war-related communication issues.

Shapiro, Nick. Communication World Bulletin (2003). Articles>Business Communication>History

3.
#29033

Communicative Practices in the Workplace: A Historical Examination of Genre Development   (peer-reviewed)   (members only)

Although studies of actual communication practices in the workplace are now commonplace, few historical studies in this area have been completed. Such historical studies are necessary to help researchers understand the often com-plicated origins of genre conventions in professional discourse. Historical research that draws on contemporary genre theory helps address this void. A genre perspective is particularly valuable for helping researchers trace a given type of document s emergence and evolution. This perspective also provides a way of accounting for the connections between communicative practices and the other activities that occupy the attention of workplace organizations. To illustrate what this perspective brings to historical research in professional communication, I examine the development of communicative practices at a national production company that relied on texts to mediate its organizational activities across geographically dispersed locations.

Zachry, Mark. Journal of Technical Writing and Communication (2000). Articles>Business Communication>Workplace>History

4.
#31289

Creating Corporate Histories

Every company has a story to tell, a story about people and passion, about vision and hard work. A corporate history tells these stories—but it is also a sophisticated marketing tool that presents your message and history in a professional, concise format. These historical "portfolios" are designed to attract and impress prospective customers and stockholders, and to create loyalty and a feeling of camaraderie among past and present employees.

Tyline King, Heidi. Communication World Bulletin (2006). Articles>Business Communication>History

5.
#31532

How to Communicate with Employees During War

On 19 March a war with global implications began between a U.S.-led coalition and Iraq. Although some organizations will be affected by this war more than others, the articles below will help any communicator address certain immediate internal and external organizational war-related communication issues.

Davis, Alison. Communication World Bulletin (2003). Articles>Business Communication>Workplace>History

6.
#19133

The Lack of Annual Report Analysis on a Social, Political and Historical Basis

One area of rhetorical analysis of business writing that seems to be neglected is the analysis of annual reports on the social, political, and historical level. An admittedly-brief four hour review of on-line technical journals and academic articles on the subject of annual report analysis failed to produce a single article directly related to this subject. The only articles that I did find dealt with the analysis of contemporary annual reports on a financial basis. However, my research did uncover an article on the teaching of the conventions of business writing, such as annual reports, and an article on reconstructing the image and narrative in distressed organizations.

Remali, Peter. Michigan Tech University (1998). Articles>Business Communication>History

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