A directory of resources inthe field of technical communication.Articles
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Typography is the study and process of typefaces; how to select, size, arrange, and use them in general. Traditionally, typography was the use of metal types with raised letterforms that were inked and then pressed onto paper. In modern terms, typography today also includes computer display and output.

 

251.
#27950

Applying XSLT to XML Using ASP.NET

This article explains the basics of XSL to transform XML documents using simple examples. We will gradually focus on using ASP.NET to implement XSLT for any XML document and even to database queries. It introduces different ways of implementing XSL from browser's perspective and server's perspective. We will also discuss some tips to generate automated XML from database queries and then transform them to HTML using XSL transformations.

Chaterjee, Jagadish. ASP Free (2004). Articles>Information Design>XSL>ASP

252.
#29940

Approaches to Creating Personas   (PDF)

You do research to better understand your users, but exactly what is it that you want to find out about them? That's the first question you need to ask, and its answer dictates which research methods you should use, since specific methods are tailored to finding specific types of information.

Mulder, Steve. InformationDesign (2007). Articles>User Centered Design>Methods>Personas

253.
#14988

Approximately "Real World" Learning with the Hybrid Model

Most workplace professionals write documents in a fairly mature way. They typically write: Independently or with collaborators, without direct or constant supervision; With frequent interaction with team members at remote locations, and not just with those at their own division or company; With computers and other electronic equipment; and With the freedom to make important decisions about project and time management, such as determining when and how to interact with others, how to collaborate with irresponsible writing partners, how to resolve unexpected problems that arise, and how to meet deadlines despite mishaps and obstacles. How can instructors of business and professional writing prepare students for the relative freedom and independence of this kind of thinking and writing?

Spilka, Rachel. Teaching With Technology Today (2002). Articles>Education>Writing>Workplace

254.
#15088

April 15, 2002, through August 15, 2002   (PDF)

This report covers specifications, standards, and amendments received from April 15, 2002, through August 15, 2002.

Bach, Claudia. Intercom (2002). Articles>History>TC

255.
#23607

Architects of Knowledge: An Emerging Hybrid Profession for Educational Communications   (PDF)

Knowledge architecture is a nascent, hybrid field with significant potential as an innovative, cross-disciplinary design profession for 'value-added' technical communications and instructional technology. However, the emergence of a comprehensive, coherent, grounded theory and a corresponding problem-oriented, practice-based curriculum is progressing slowly. By contrast, other professional specialties for information architects, multi-media designers and software interface designers are better established. Scholars and practioners interested in fostering the development of knowledge architecture as a legitimate and evolving profession are at the forefront in defining the essential performance skills and academic training needed in the core subfields of information design, interactivity design, media design, and instructional design.

Lasnik, Vincent E. STC Proceedings (2003). Articles>Information Design>Knowledge Management

256.
#25979

Architectural Considerations in Digital Asset Management

What is the proper foundation for an enterprise-scale Digital Asset Management (DAM) system? How much of that system should be part of an organizations shared infrastructure and how much should be tailor-made to a specific application? There is no single answer to these questions, but changes in the technology industry are forcing everyonevendors and customers aliketo change their assumptions about how DAM systems will be built. This paper explains how the content-management infrastructure is changing, why that matters to DAM, and what benefits can be derived from leveraging a content infrastructure for DAM. Examples from an enterprise implementation at the University of Michigan illustrate the types of architectural issues and requirements that affect platform choices when selecting a digital asset management system.

Walter, Mark. Gilbane Report (2004). Articles>Content Management>Multimedia

257.
#14299

Architecture and Communication Among Product Development Engineers   (PDF)

This paper summarizes some quantitative measures and qualitative observations that we have made regarding the effects of architecture on technical communication. We begin with some early results, showing how the probability that two organizations’ members will communicate regularly declines rapidly with the distance between their work locations. . Following this, we assess several objections to these observations and deal with each. We look briefly at the relationships among different media, (i.e., face-to-face, telephone, electronic mail) and how each is affected by separation. Finally, we discuss some examples of architectural strategies for managing communication.

Allen, Thomas J. MIT (1997). Articles>Communication>Engineering

258.
#26643

Archiving Usability Reports

Most usability practitioners don't derive full value from their user tests because they don't systematically archive the reports. An intranet-based usability archive offers four substantial benefits.

Nielsen, Jakob. Alertbox (2005). Articles>Usability>Methods

259.
#11774

Are Organizations Doing Enough to Improve Customer Satisfaction

Time-to-market pressure can diminish product testing time and quality. The results are product recalls, shoddy merchandise, and apologies by CEOs about poor quality. The consequence is the loss of consumer confidence. Don’t these companies realise that there’s no compromise on quality? I’m sure that these companies are ISO 9000 certified or have a Total Quality Management (TQM) program, so what is the problem? Perhaps the problem is not with ISO 9000 or TQM but with the way it is used.

Dick, David J. and Shelby Rosiak. Usability Interface (2000). Articles>Usability>Assessment>ISO 9000

260.
#19357

Are Shared Discourses Desirable?

Some kind of shared discourse is needed for the shared work of the academic community to continue; and even more so, this paper argues that the nation needs some kind of shared discourse in which to address the pressing problems that confront us all.

Bizzell, Patricia. JAC (1994). Articles>Rhetoric>Theory

261.
#30387

Are There ELF's in Your Monitor?   (PDF)

Technical writers are justifiably concerned with the health risks that their work entails. Although the dangers of poor ergonomics, stress and repetitive motion are well known, the effects of Extremely Low Frequency radiation may also present a hazard. This presentation looks at what research is telling us about this risk.

Devine, Kevin M. STC Proceedings (1993). Articles>Technology>Biomedical

262.
#20533

Are There Vultures Among Us? Is The Recent Re-Emergence of Videoconferencing Suspect?

What are the reasons videoconferencing seems to be flourishing when so many other technologies are being challenged? The following will be the world according to Max and five reasons why I think videoconferencing is having its heyday.

Kopsho, Max. Presenters University (2002). Articles>Presentations>Videoconferencing

263.
#11861

Are Users Stupid?

Opponents of the usability movement claim that it focuses on 'stupid' users and that most users can easily overcome complexity. In reality, even smart users prefer pursuing their own goals to navigating idiosyncratic designs. As Web use grows, the price of ignoring usability will only increase.

Nielsen, Jakob. Alertbox (2001). Articles>Usability

264.
#20469

Are We Agreed?

'Agreement' refers to elements in a sentence having the same number, gender, case or person. In English, it's probably an issue only for number (that is, singular vs plural) and case (that is, 'I' vs 'me', 'he' vs 'him' and so on).

Right Words. Articles>Writing>Style Guides

265.
#28359

Are We There Yet?

It's true: even simple projects get messy. Christina Wodtke comes clean on Swiss Army knives, the writing on the wall, and the untidy glory of the Boxes and Arrows redesign contest.

Wodtke, Christina. Boxes and Arrows (2006). Articles>Web Design>Project Management>Case Studies

266.
#25431

Review: Are Weblogs Changing Our Culture?

As modern as they are in their instantaneity, blogs, like e-mail, seem winningly old-fashioned to me.

Sullivan, Andrew and Kurt Andersen. Slate (2002). Articles>Reviews>Writing>Blogging

267.
#20518

Are You A Presentation Master Chef Or A Short Order Cook?

Have you ever attended a successful dinner party? Do you remember what it was that made it so enjoyable? Was it the great food, the company, the entertainment? Chances are it was all these things. You can use these same ingredients to create and deliver an unforgettable presentation.

Shaw, Glenna Raye. Presenters University. Articles>Presentations>Rhetoric>Microsoft PowerPoint

268.
#25432

Are You Blogging Yet?

Web logs (also called 'weblogs' or 'blogs') are frequently updated website commentaries, short or long, organized chronically and sometimes include the blogger’s personal life.

Berger, Pam. Scarsdale Schools (2004). Articles>Writing>Education>Blogging

269.
#24759

Are You Customer Centred?

The first step in usability survival is to make sure that your development process is customer centred. This means making sure that customers are involved in the design and evaluation of the system.

Userfocus (2003). Articles>User Centered Design

270.
#23395

Are You Drowning in E-Mail?

We can't halt the flow of incoming email messages, but we can give you some suggestions that will help you become a better email communicator.

Blicq, Ronald S. TC-FORUM (1999). Articles>Business Communication>Correspondence>Email

271.
#27788

Are You Frodo, Aragorn or Legolas? Writing Wisdom from The Lord of the Rings

Are you a 'Frodo,' 'Aragorn' or 'Legolas' writer? Each has a unique style and advantages suited to specific types of writing. Much can be learned from J.R.R. Tolkien's epic The Lord of the Rings characters.

Stelzner, Michael A. WhitePaperSource (2006). Articles>Writing>Rhetoric

272.
#30463

Are you Hurting Your Career By Not Blogging or Podcasting?

Talks about myths, rewards, trends, tips, and issues surrounding blogging and podcasting, especially in terms of how it affects your career.

Tech Writer Voices (2007). Articles>Publishing>Online>Podcasts

273.
#29958

Are you ready for XOP (XML-Oriented Programming)?

The domain model is a familiar concept to most OOP (Object Oriented Programming) developers and architects, and has been used successfully in a variety of systems and projects. But how does this principle apply to SOA-based solutions?

Xu, Peter. IBM (2007). Articles>Information Design>Programming>XML

274.
#25937

Are You Using the Right Search Engine?

What this all means is that when web users can't find what they want in Google, they should not automatically assume that they're at fault. At present, Google is heavily weighted.

Bennaco (2004). Articles>Information Design>Search>Search Engine Optimization

275.
#14424

Argument:  An Alternative Model

During the last five decades, rhetoricians have been deeply divided over whether rhetoric can be effectively used in teaching composition. Some have argued that rhetoric involves some or all forms of persuasion. Others believe that it is the arguer's manipulation of the audience. These two views, among others, point to the fact that they are, in principle, incompatible to the extent where rhetoricians will never meet. Because of these different views, rhetoricians are in a state of flux as to what strategies or principles should be used when teaching rhetoric and composition.

Shiyab, Said. Lore (2002). Articles>Rhetoric



 
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