A directory of resources inthe field of technical communication.

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Typography is the study and process of typefaces; how to select, size, arrange, and use them in general. Traditionally, typography was the use of metal types with raised letterforms that were inked and then pressed onto paper. In modern terms, typography today also includes computer display and output.

 

151.
#35571

Adding Screenshots in Help Topics

Here are a few tips for adding screenshots to your help topics.

HelpScribe (2009). Articles>Documentation>Help>Screen Captures

152.
#35974

Adding the Human Element in Screencasts

Screen video alone is not enough. You need to humanize your content by getting in front of the camera and engaging your audience. And no, I’m not talking about long-winded monologues either. Several 5-7 second talking-head elements can go a long way toward winning over and maintaining the interest of your audience.

Johnson, Tom H. I'd Rather Be Writing (2009). Articles>Multimedia>Video>Screencasting

153.
#18647

Adding to Your Tool Box

You've applied and interviewed for a position, but you don't get it because you don't have a particular skill set that the employer needs. You want to learn a new tool, but the software is expensive and you can't afford to spend a lot of money on software at this time. Do either of these scenarios sound familiar to you? If they do, you have some options for learning new tools and can add to your portfolio at the same time.This article looks at the options that you have for learning software -- teaching yourself, taking classes, volunteering, and on-the-job training.

Puffer, Paula. STC Northeast Ohio (2001). Articles>Education>Software>Volunteering

154.
#19129

Adding Value as a Professional Technical Communicator   (peer-reviewed)   (members only)

Value added means generating greater return on investment than the cost of the initial investment.

Redish, Janice C. 'Ginny'. Technical Communication Online (1995). Articles>TC>Assessment

155.
#21891
156.
#36295

Addressing Resistance to Change in Policy and Procedure Writing

Policy writing and procedure writing is challenging because of the mechanics involved. Words must be carefully chosen; nuances must be considered. Understanding the mechanics of writing these documents is critical; however, an often overlooked aspect should be dealt with before the first word is written. How can policy and procedure writing tiptoe around the elephant in the room that everyone is trying to ignore?

Hibbard, Catherine S. Cypress Media Group (2010). Articles>Business Communication>Policies and Procedures>Technical Writing

157.
#29368

Adjust Your Documentation Plan for .NET   (members only)

Developing in the .NET environment requires internal documentation changes. Learn how to adjust your documentation plan so that it encompasses additional elements, such as the needs of mobile users.

Kelly, William T. TechRepublic (2003). Articles>Documentation>Server Side Includes

158.
#38632

Adjusting to Scrum   (peer-reviewed)

Scrum, the new development methodology in the Agile development family, is fast gaining acceptance in software development. But how can writers, who have little or no experience in any of the incremental development models, adjust to this methodology? And, how does the Documentation Development Life Cycle (DDLC) change in Scrum?

Bidkar, Prasanna. tekom (2011). Articles>Project Management>Agile>Documentation

159.
#23883

Administering Teacher Technology Training   (peer-reviewed)

The collection of materials included here are designed to assist those, who for the first time, find themselves administering and developing an ongoing program for training teachers to use technology in the composition classroom.

Carnegie, Teena A.M., Amy C. Kimme Hea, Melinda Turley and David Menchaca. Kairos (2003). Articles>Education>Technology>Writing

160.
#24852

Administration of an Electronic Classroom   (PDF)

The electronic classroom in the Oklahoma State University English Department is now a little over a year old. In the three semesters we've been using it, a number of administrative challenges have surfaced. Some of those challenges were easily overcome, but others have been consistent dilemmas with no clear solution in sight. The day-to-day administrative issues in operating the facility center on issues of access and maintenance and repair. This article will focus on some of the major challenges with the intention of pointing out potential problems that may occur as other writing programs establish similar electronic teaching facilities.

Turner, John R. STC Proceedings (1995). Articles>Education>Online

161.
#23595

Administrative Decisions in Online Graduate Education   (PDF)

Much of the discussion about online education appropriately focuses on pedagogy and technology. Any planning for online education must consider teaching methods and the technology to support them as well as the appropriateness of these methods and technology for the students and course materials. However, administrative decisions also influence the success of the course or degree program. This paper reviews these issues based on the experience of Texas Tech University in five years of offering an online Master of Arts in Technical Communication. Issues include course concept, costs, administrative authority within the university, and student selection and retention. The paper looks briefly at legal issues and at the concern about impersonality in online education.

Rude, Carolyn D. STC Proceedings (2003). Articles>Education>Graduate

162.
#32909

Adobe Acrobat and PDF

After HTML, PDF (Portable Document Format) files are probably the most common files on the Web. PDF is usually used when a file needs to appear or print a certain way, regardless of the browser or technology. PDF files can be made accessible to people with disabilities, although usually with more difficulty than with HTML. A key part of this process involves creating tags that make a document more accessible to screen reader users.

NCDAE (2006). Articles>Web Design>Accessibility>Adobe Acrobat

163.
#20273

Adobe Acrobat: Publishing Online Documentation   (PDF)

Documentation departments are often faced with the challenge of quickly distributing high-quality versions of printed documentation via the company Intranet, the World Wide Web, or CD-ROM. Adobe Acrobat is a simple, cost-effective way to publish documentation for a variety of media and requires little time or technical expertise to produce professional-looking results. Technical writers and web developers can easily use Adobe Acrobat to create portable document format (PDF) files from printed documentation. They can then add links and bookmarks, create an index, produce simple interactive forms, and add multimedia components to their documents.

Ogata, Kerry L. and Thomas A. Witherspoon. STC Proceedings (1998). Articles>Documentation>Online>Adobe Acrobat

164.
#33609

Adobe Captivate 3: Is It Legal to Add Copyrighted Music to eLearning?

I'm not a copyright lawyer (and I don't play one on TV). However, I have had more than one copyright lawyer in my Captivate classes over the past few years who have agreed that it is "perfectly fine to use copyrighted music in Captivate projects, provided the lesson you create is meant for educational purposes and that you do not use more than 10% of the copyrighted works or 30 seconds, whichever comes first."

Siegel, Kevin A. Blogs.com (2008). Articles>Intellectual Property>Copyright>Education

165.
#35268

Adobe Captivate 4: Backup, Backup, Backup

As simple as the concept of backing up your work might be, I am constantly surprised when I hear from even veteran Captivate developers that a project has become corrupt (the project, which was fine yesterday, won't open today). The fix? If the project won't open, there's a good chance that the only thing anyone can do is copy a backup project to the local disk and then open the backup. Oh, you don't have a backup? Ouch!

Siegel, Kevin A. Blogs.com (2009). Articles>Documentation>Multimedia>Adobe Captivate

166.
#37273

Adobe Community Help and AIR Help: A Disconnect?

I’ve used Adobe Community Help when trying to get answers regarding Creative Suite products. I like the emphasis on searching and the integration of results that aren’t within Adobe’s domain. I think Adobe Community Help is a great example of what help can be: pulling answers and information together from various sources and formats and then showing context in search results.

Minson, Benjamin. Gryphon Mountain (2010). Articles>Documentation>Online>Help

167.
#37186

An Adobe Flash Developer on Why the iPad Can’t Use Flash

I’m biased. I’m a full-time Flash developer and I’d love to get paid to make Flash sites for iPad. I want that to make sense—but it doesn’t. Flash on the iPad will not (and should not) happen.

Dilger, Daniel Eran. Roughly Drafter (2010). Articles>Web Design>Mobile>Interaction Design

168.
#36063

Adobe FrameMaker: Page Navigation

Sure you know how to get from one page to another in a FrameMaker document, but are you a Page Navigation Expert? If not, you certainly should be. As I've said many times, shaving seconds off your work here and there can quickly add up to minutes or even hours of production time in a FrameMaker project.

Binder, Barbara. I Came, I Saw, I Learned (2009). Articles>Document Design>Software>Adobe FrameMaker

169.
#35267

Adobe FrameMaker: Refining the Type Size List

The sizes listed in the picture above are the default type sizes listed in FrameMaker's Paragraph and Character Designers. If your favorite choices are listed, great! If not, you have to type the size you want into the Size field. If you'd like to modify the Size list so that it includes your favorite Sizes, read on.

Binder, Barbara. Blogs.com (2009). Articles>Document Design>Typography>Adobe FrameMaker

170.
#36198

Adobe FrameMaker: Setting Tabs, Part 1

Why are people afraid of setting tabs? Since 1988, I've taught Word, PageMaker, Ventura Publisher, InDesign and FrameMaker classes, and most of my students walk in the door afraid of tabs. It's one of life's mysteries, and so I always try to set aside some time to address it in class. Here's your motivation to keep reading: once you master tabs in one program, you use the same logic in all the others.

Binder, Barbara. I Came, I Saw, I Learned (2010). Articles>Document Design>Software>Adobe FrameMaker

171.
#36265

Adobe FrameMaker: Setting Tabs, Part II

Last week we talked about setting tab stops. To review the key points: 1.) press the tab key once between columns, 2.) add one tab stop per tab on each line of the table, and 3.) click under the ruler to add the tab stop. In this column, I'd like to address how to modify the alignment and position of tabs.

Binder, Barbara. I Came, I Saw, I Learned (2010). Articles>Document Design>Software>Adobe FrameMaker

172.
#35420

Adobe FrameMaker: Troubleshooting Unavailable Fonts

I never like opening up a FrameMaker document and getting the dreaded unavailable fonts dialog box. Sadly, with multiple authors who contribute documents to me from around the world, it's just a fact of life that I see the dialog box frequently.

Binder, Barbara. I Came, I Saw, I Learned (2009). Articles>Typography>Software>Adobe FrameMaker

173.
#38496

Adobe RoboHelp: Synonyms Made Easy

Here is an example of how Search could fail. Your company Help System, a Policies guide, includes a topic concerned with contraband substances in the office. The word contraband is contained within the topic so the word will be found if users search for that specific term. However, a user who is curious about contraband substances might elect to search the Help System using another word, such as illicit. Because the word illicit isn't in the Help System, the Search will fail. There are a couple of ways to fix the problem. One way would be to add Search terms to the properties of individual topics. Another way, which I'll cover here, is to use RoboHelp's Advanced Settings for Localization to create a synonym (illicit) for contraband.

Siegel, Kevin A. I Came, I Saw, I Learned (2012). Articles>Documentation>Software>Adobe RoboHelp

174.
#22306

Adobe's Robert McDaniels Responds (Again) to Nielsen Criticisms of PDF

Many of the 'PDF Usability Crimes' Nielsen cites have nothing to do with Acrobat or PDF but are the result of poor design choices. Most of same arguments about poor navigation, large file sizes, and excessive text blocks can be used to describe poorly designed HTML as well. There are some very valid reasons for using PDF's online as opposed to HTML.

McDaniels, Robert. PlanetPDF (2003). Articles>Usability>Software>Adobe Acrobat

175.
#25641

Adolescent Diary Weblogs and the Unseen Audience   (PDF)   (peer-reviewed)

This paper first situates adolescent diary weblogs and their implied audiences and then applies a typology of audiences for personal narrative performance to a sample of diary weblog posts to ascertain if the typology fits the implied audiences present in the weblog text.

Scheidt, Lois Ann. Indiana University (2005). Articles>Writing>Web Design>Blogging

 
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