Typography is the study and process of typefaces; how to select, size, arrange, and use them in general. Traditionally, typography was the use of metal types with raised letterforms that were inked and then pressed onto paper. In modern terms, typography today also includes computer display and output.
#31492
The 10/20/30 Rule of PowerPoint
I am trying to evangelize the 10/20/30 Rule of PowerPoint. It’s quite simple: a PowerPoint presentation should have ten slides, last no more than twenty minutes, and contain no font smaller than thirty points. While I’m in the venture capital business, this rule is applicable for any presentation to reach agreement: for example, raising capital, making a sale, forming a partnership, etc.
Kawasaki, Guy. How to Change the World (2005). Articles>Presentations>Information Design>Typography
#26972
ניהול תוכן (content management או בקצרה CM) הוא סט של תהליכים וטכנולוגיות, בהם משתמשים כדי לקיים מחזור החיים של מידע דיגיטלי. דוגמאות קלאסיות למערכות ניהול תוכן הם מערכת ויקיפדיה, מערכות לניהול תכנים של אתרי אינטרנט, ומערכות טיפול בידיעות עיתונאיות.
Wikipedia (2006). (Hebrew) Articles>Content Management
#19836
Policies and Procedures 1995 PIC Meeting 
This session is intended for those interested in (a) policies and procedures as a subject, (b) networking with others concerned with policies and procedures, (c) learning about this PIC, (d) influencing the direction of this PIC, or (e) listening, commenting, or volunteering. The first portion of the meeting will briefly review the PIC's history, mission, membership, budget, teams, goals, and progress. The second portion will be open to discuss new business.
Urgo, Raymond E. STC Proceedings (1995). Articles>Documentation>Policies and Procedures
#24689
Policies and Procedures 1996 PIC Meeting
This session is intended for those interested in (a) policies and procedures as a subject, (b) networking with others concerned with policies and procedures, (c) learning about this PIC, (d) influencing the direction of this PIC, or (e) listening, commenting, or volunteering. The first portion of the meeting will briefly review the PIC's history, mission, membership, budget, teams, goals, and progress. The second portion will be open to discuss new business.
Urgo, Raymond E. STC Proceedings (1996). Articles>Writing>Policies and Procedures>Technical Writing
#27181
#28459
段階的開示は、高度な機能や使用頻度の低い機能を2段階目の設定画面に譲り、学習容易性の向上とエラーの軽減を図るものである。
Nielsen, Jakob. Usability.gr.jp (2006). (Japanese) Articles>Usability
#28375
大きい画面の利点についてのテストには、2 つの間違いがあった。現実的なタスクでテストしていなかったことと、現実的な利用方法でテストしていなかったことだ。生産性は、労働環境のユーザビリティを語る上で重要な項目になるが、それを計測する場合は、注意深く行わなければいけない。
Nielsen, Jakob. U-Site (2006). (Japanese) Articles>Usability>User Interface
#26905
草图和原型是产品的整个设计过程中不可缺少的一个环节，这对设计概念的产生，以及和他人进行讨论和评价时都十分重要，尤其是在以用户为中心设计的情况下。原型的方法是设计教育的必修部分、是专家的工具包，但如果能够将这一过程展示给产品和界面开发过程中其他学科的人士，也具备巨大的价值。
Hanington, Bruce. uiGarden (2006). (Chinese) Articles>Web Design>User Interface
#23276
台のリモコンを見れば、複雑で統一性のないユーザインターフェイスによって引き起こされる問題が明らかになる。
Nielsen, Jakob. Usability.gr.jp (2004). (Japanese) Articles>User Interface>Usability
#26963
西方可用性指南在中国电子商务站点设计过程中的应用和文化差异考虑
摘要电子商务成功的关键是理解什么是使人们在网上购买东西的诱因，并且为他们提供方法进行购物交易。电子商务网页设计者必须充分理解目标市场的消费者行为。对于在线顾客的心理和期待的研究不仅能够帮助消费者和电子商务，而且可以帮助支持提供这些商务设备和电信基础设施的制造者。这篇文章将讨论我们在我们研究中遇到的一些事项：1）理解是什么促使中国消费者在线消费。2）西方网络可用性指南是否适合于中国的消费者
Tham, Ming-Po, Guomei Zhou and Xiaolan Fu. uiGarden (2005). (Chinese) Articles>Usability>Localization>E Commerce
#26960
在我们着手开始内部网（译者注：本文中提到的内部网一词，指的是企事业单位中内部网中的在线应用，不是指硬件构架）或网站设计项目时，最重要的一点是了解用户需求。只有如此才有可能确定出产品功能和特色，最后保证项目的成功；也只有如此，才有可能保证设计出来的东西可以服务于不同级别和具有不同目标的用户。
Calabria, Tina. uiGarden (2005). (Chinese) Articles>Usability>User Centered Design>Personas
#26998
可用性是 好的沟 通技术 的一 个重要部 分。很多作者将可用性技术如站点访问、用户任务分析 和可用性测试结合到他们的 工作中。
Quesenbery, Whitney. WQusability (2006). (Chinese) Articles>Language>Usability
#26906
为什么要保证我们的软件产品或应用程序中的文本、图像和字体、布局等问题呢，因为我们用户的终端显示设备通常型号和设置各异，如最近出现的16˙9，低于 8”的等最新款式移动手提电脑，我们的应用程序和软件产品通常会在这样的终端变得面目全非，而这显然给用户的使用带来了严重的问题，直接导致的问题如：操作易用性Usability、功能可接近性Accessibility、文本可读性Readability 等，而这样的问题并非不可逾越，要解决如何让我们的应用程序在高分辨率的显示下仍然保持正常可视，重点需要解决四个方面的问题文本和字体、图像（图形、图标和鼠标指针）、版面设置和重绘等。
Liu, Steven. uiGarden (2006). (Chinese) Articles>User Interface>Human Computer Interaction
#30998
404 File Not Found: Citing Unstable Web Sources 
Researchers, including students, must accommodate to the mutating character of hyperlinks on the World Wide Web. A small study of citations in three volumes of BCQ demonstrates the phenomenon of 'URL rot,' the disappearance of sites cited in the sample articles. Digital technology itself is now being used to create pockets of permanence, but with the understanding that preservation of content is only one ingredient in the mix of media and format migration. Databases like JSTOR offer digitally preserved copies of many scholarly journals. Online journals and search engines may offer their own archives. In general, researchers should cite digital articles in databases where possible and consider avoiding references to online journals with print editions.
Griffin, Frank. Business Communication Quarterly (2003). Articles>Research>Style Guides>Online
#29731
A talk with Gloria Reece, a senior member of STC's AccessAbility SIG who can help demystify Section 508. Get practical advice for implementing the law in your workplace without tearing apart existing products and starting from scratch. Section 508 for Dummies will introduce you to the basics of the regulation using models and scenarios.
Reece, Gloria A. STC Proceedings (2004). Articles>Accessibility>Standards>Section 508
#19297
ﺩﺪﺤﻤﻟﺍ ﺭﺎﻃﻹﺍ ﺪﺣﺄﻛ ﺔﻴﻧﺍﺮﻤﻌﻟﺍ ﺔﻴﻋﺎﻨﺼﻟﺍ ﺔﻄﻳﺮﺨﻠﻟ ﺔﻣﺯﻼﻟﺍ ﺮﺻﺎﻨﻌﻟﺍﻭ ﺕﺎﻗﻼﻌﻠﻟ
ﺔﻣﺪﻘﻣ ﺮﺒﺘﻌﻳ ﺕﺍﺮﻴﻐﺘﻤﻟﺍ ﻦﻣ ﺮﻴﺜﻜﺑ ﺮﺛﺄﺘﺗ ﻲﺘﻟﺍ ﻭ ﺓﺪﻘﻌﻤﻟﺍ ﺕﺎﻴﻠﻤﻌﻟﺍ ﻦﻣ ﺎﻫﺬﻴﻔﻨﺗﻭ ﻥﺪﻤﻟﺍ ﻂﻴﻄﺨﺗ ﻞﻣﺍﻮﻌﻟﺍﻭ. ﺮﺒﺘﻌﺗﻭ ﺎﻫﺭﻮﻄﺗ ﻲﻓ ﻲﺴﻴﺋﺮﻟﺍ ﺐﺒﺴﻟﺍ ﻭ ﻥﺪﻤﻟﺍ ﺔﻴﻤﻨﺘﻟ ﻲﺳﺎﺳﻷﺍ ﻙﺮﺤﻤﻟﺍ ﺔﻴﻋﺎﻨﺼﻟﺍ ﺔﻴﻤﻨﺘﻟﺍ.ﻲﻫﻭ ﺔﻨﻳﺪﻤﻠﻟ ﺔﻳﺩﺎﺼﺘﻗﻻﺍ ﺓﺪﻋﺎﻘﻟﺍ ﺰﺋﺎﻛﺭ ﻯﺪﺣﺇ.ﻁﺎﺸﻨﻟﺍ ﻰﻠﻋ ﺔﻤﺋﺎﻗ ﺔﻨﻳﺪﻤﻟﺍ ﻦﻜﺗ ﻢﻟ ﻥﺃﻭ ﺔﻴﻋﺎﻨﺼﻟﺍ ﺔﻴﻤﻨﺘﻟﺍ ﺔﻛﺮﺤﺑ ﻂﺒﺗﺮﻳ ﻥﺍﻭ ﺪﺑﻻ ﺮﺧﺃ ﻱﺩﺎﺼﺘﻗﺍ ﻁﺎﺸﻧ ﻯﺃ ﻥﺈﻓ ﺎﺳﺎﺳﺃ ﻲﻋﺎﻨﺼﻟﺍ ﺔﺣﺎﻴﺳ ﻭﺃ ﺓﺭﺎﺠﺗ ﻭﺃ ﺔﻋﺍﺭﺯ ﻁﺎﺸﻨﻟﺍ ﺍﺬﻫ ﻥﺎﻛ ءﺍﻮﺳ. (ﺔﻨﻳﺪﻤﻟﺍ –ﺔﻋﺎﻨﺼﻟﺍ )ﻞﻛ ﻰﻠﻋ ﺪﻋﺎﺴﻳ ﻥﺍﺮﻤﻋ ﻦﻣ ﺎﻬﻣﺎﻴﻗ ﻦﻣ ﺪﺑﻻ ﺔﻴﻋﺎﻨﺼﻟﺍ ﺔﻴﻤﻨﺘﻟﺎﻓ ﺮﺧﻵﺍ ﻰﻟﺇ ﺝﺎﺘﺤﻳ ﺎﻤﻬﻨﻣ ﻲﻧﺎﻜﻤﻟﺍ ﺰﻴﺤﻟﺍ ﺭﺎﻃﺇ ﻲﻓ ﺔﻋﺎﻨﺼﻟﺍ ﺪﺴﺠﻳﻭ ﺎﻫﺪﺟﺍﻮﺗﻭ ﺎﻬﺋﺎﺸﻧﺇ. ﻚﻟﺬﻛ ﻩﺭﺍﺮﻤﺘﺳﻻ ﺔﻣﺯﻼﻟﺍ ﻝﺍﻮﻣﻷﺍ ﺱﻭﺅﺭ ﻭ ﻞﻤﻋ ﺹﺮﻓ ﺮﻓﻮﺗ ﺔﻳﺩﺎﺼﺘﻗﺍ ﺓﺪﻋﺎﻗ ﻦﻣ ﻪﻟ ﺪﺑﻻ ﻥﺍﺮﻤﻌﻟﺍ… ﻩﺍﺮﻨﺳ ﺎﻣ ﻮﻫﻭ ﺚﺤﺒﻟﺍ ﻲﻓ.ﻲﻓ ﻥﺪﻤﻟﺍ ﻂﻴﻄﺨﺗﻭ ﻲﻋﺎﻨﺼﻟﺍ ﻂﻴﻄﺨﺘﻟﺍ ﻦﻣ ﻞﻛ ﻦﻴﺑ ﻖﻴﺴﻨﺘﻟﺍ ﻝﻭﺎﺤﻳ ﻱﺬﻟﺍﻭ ﺭﺎﻃﺇ ﺪﻳﺪﺤﺗﻭ ﺎﻤﻬﻨﻣ ﻞﻛ ﺮﺻﺎﻨﻌﻟ ﺎﻨﻤﻬﻓ ﺮﺻﺎﻨﻌﻟﺍ ﻩﺬﻫ ﻦﻴﺑ ﻂﺑﺮﺗ ﻰﺘﻟﺍ ﺕﺎﻗﻼﻌﻟﺍ. ﺞﻣﺎﻧﺮﺑ ﻝﻼﺧ ﻦﻣ ﻚﻟﺫﻭGISﺮﻓﻮﺗ ﻱﺬﻟﺍ ﻭ ﺔﻔﻠﺘﺨﻤﻟﺍ ﺕﺎﻗﻼﻌﻟﺍ ﻢﻬﻓﻭ ﺎﻬﺿﺍﺮﻌﺘﺳﺍﻭ ﺮﺻﺎﻨﻌﻟﺍ ﻩﺬﻫ ﺪﻳﺪﺤﺘﻟ ﺔﻣﺯﻼﻟﺍ ﺕﺍﻭﺩﻷﺍ ﻪﺗﺎﻘﻴﺒﻄﺗ ﺔﻄﻳﺮﺨﻟﺎﺑ ﺔﻘﻠﻌﺘﻤﻟﺍ ﺔﻔﻠﺘﺨﻤﻟﺍ ﺕﺍﺭﺎﺴﻔﺘﺳﻻﺍ ﻰﻠﻋ ﺔﺑﺎﺟﻹﺍ ﻪﻟﻼﺧ ﻦﻣ ﻦﻜﻤﻳ ﺎﻤﻛ ﺎﻬﻨﻴﺑ ﺔﻴﻧﺍﺮﻤﻌﻟﺍ ﺔﻴﻋﺎﻨﺼﻟﺍ.
Salem, Ahmed. OICC (2001). (Arabic) Articles>Human Computer Interaction>Usability
#19272
Η αναγκαιότητα χρήσης του Internet στις μέρες μας είναι προφανής ακόμα και για ανθρώπους που δεν έχουν άμεση ή έμμεση σχέση με το αντικείμενο των Ηλεκτρονικών Υπολογιστών. Ο πλούτος της παρεχόμενης πληροφορίας, η αμεσότητα ενημέρωσης οι προσφερόμενες υπηρεσίες και τα εργαλεία που συγκροτούν την έννοια που αποκαλούμε συνολικά διαδίκτυο, προκαλεί δέος. Πολλοί μάλιστα μιλούν για "τεχνολογικό αποκλεισμό" σε περίπτωση που κάποιος δεν προσπαθήσει να προσαρμοστεί και να ενσωματώσει τη νέα αυτή πραγματικότητα στο τρόπο ζωής και εργασίας του. Προφανώς λοιπόν το έργο που έχει να επιτελέσει η επιστήμη της Ευχρηστίας Λογισμικού σε αυτό το τομέα είναι σημαντικό και θα πρέπει να γίνει κατανοητή από όλους μια πιο ανθρωποκεντρική θεώρηση της διαδικασίας σχεδιασμού και ανάπτυξης λογισμικού για το διαδίκτυο. Το Internet έχει αρχίσει να ενηλικιώνεται και πλέον πρέπει να βελτιωθεί με τέτοιο τρόπο ώστε να προάγει μια ευρύτερη ουμανιστική αντίληψη της χρήσης του υπολογιστή με κέντρο τον άνθρωπο και μέσο τον υπολογιστή που έχει σαν πάγιο στόχο να εξυπηρετήσει αρτιότερα, ταχύτερα, πιο ευχάριστα και πιο πλήρως τις ανάγκες του.
University of Patras. (Greek) Articles>Education>Usability>Web Design
#29621
A Participatory Approach to Developing User-Centered Communications
Participatory communication is most often applied to development communications--a field of practice rooted in the modernization efforts of the U.S. post World War II. Similar to participatory design, popular definitions and models of participatory communication provide a lens through which the efficacy of user-centered communications may be viewed. At Indiana University, we have had success in increasing the usability and usefulness of communication products by including end users, their advocates, and related stakeholders in cross-functional teams. The adoption of new systems used at Indiana University was fueled by communications strategies, plans, and products that resulted from a participatory approach.
Fitzpatrick, Christine Y. and Gregory A. Moore. STC Proceedings (2005). Articles>User Centered Design>Methods>Participatory Design
#29622
A Process Model For Creating Accessible End-User Documents
Electronic information products can be made accessible to blind and low-vision individuals. This is easier to accomplish with thorough planning and execution. This paper describes a five-step model for creating accessible documentation. The steps are (1) Preparing a source file (2) Producing accessible output, (3) Testing output for accessibility, (4) Modifying a source file if needed, and (5) Modifying a production process if absolutely necessary.
Herring, Richard D. STC Proceedings (2005). Articles>Documentation>Writing>Technical Writing
#31840
A Team Approach to Information Architecture
A case study of a team approach to information architecture at Duke University by graduates of the Duke Continuing Studies Technical Communication Certificate program.
Olson, Amy, Sangita Koli and Dino Ruggiero. Carolina Communique (2008). Articles>Business Communication>Information Design>Content Management
#26320
When you build websites that rely on cookies and they are expected to work with privacy settings other than default, you’ll have to deal with P3P. Read on to find out about the cornerstones of the Platform for Privacy Preferences, and get your hands dirty with an example guiding you from empty hands to a complete basic implementation.
Willerich, Matthias. Content with Style. Articles>Web Design>Privacy>Standards
#27724
ABBR and ACRONYM are for User Agents, Not for End Users
The WCAG (1.0) guideline 4, checkpoint 4.2, about ABBR and ACRONYM, has for a long time been too unclear to implement. The drafts for XHTML 2.0 and WCAG 2.0 seem to have solved most problems.
Tverskov, Jesper. Smack the Mouse (2004). Articles>Web Design>HTML
#20114
The ABC's of SGML/HTML: Understanding the Concept of CALS and SGML
Many technical communicators have heard about Computer-aided Acquisition and Logistic Support (CALS), or Standard Generalized Markup Language (SGML), but some do not understand the concept. This paper introduces CALS, the relationship between CALS and SGML, the structure of SGML, and how SGML affects technical communicators.
Perry, Lynn A. STC Proceedings (1996). Articles>Information Design>SGML
#22107
Review: ABCs of E-Learning: Reaping the Benefits and Avoiding the Pitfalls
I'm always skeptical when I first read the praise for a book, especially when a full page of testimonials is published just inside the front cover, as well as on the back. However, by the time I finished reading Brooke Broadbent's ABCs of E-Learning, I could've added my blurb of congratulations on a job well done.
Porter, Lynnette R. Technical Communication Online (2002). Articles>Reviews>Education>Online
#21216
The ABCs of Writing a Technical Glossary
This article identifies and explains format rules, style rules, and lexicographic conventions that have been shown to improve clarity and precision in a technical glossary. Rationale for the rules of language, presentation, and style are examined. The need to allow flexibility in following the rules is discussed in terms of strengthening the technical merit and vitality of the glossary. This article also describes the computer-display techniques and file-management system used in committee to develop U.S. Federal Standard 1037C, Glossary of telecommunication terms, and to display the results both in the meeting room and on the Internet between meetings.
Gray, Evie, William Ingram and Dennis Bodson. Technical Communication Online (1998). Articles>Editing>Technical Editing>Glossary
