#21982
Advanced Content Development for the WWW 
Advanced Content Development for the World Wide Web is a course for people who wish to explore concepts of content development and management in greater depth than is usually possible in an introductory course. This course is designed to give you a chance to analyze and experience creating effective content for the web.
Hart-Davidson, William. Michigan State University (2003). Academic>Courses>Content Management
#10721
International Technical Communication
Here are four case studies in international technical communication that I've used as teaching tools in my course World-Ready Information Products. These are real and current case studies, although I have altered some facts and added others to disguise the companies and focus the cases a bit more. I include suggested solutions to Case 3 and Case 4, courtesy of professional technical communicators who attended my post-conference workshop at the annual Society for Technical Communication (STC) conference in May 1997, Toronto, Canada. The opinions expressed are those of the workshop partipants. They do not necessarily reflect the opinions, policy, or attitude of the Society for Technical Communication.
#18868
This course explores knowledge management--the management theory based on the notion that knowledge is mission critical--from the perspective of technical communicators. We will read theory and technical communication scholarship, and we will critique management texts, IT approaches, and software interfaces. We will get hands-on practice with the common techcomm-based technologies, investigating single-sourcing strategies and building content and knowledge management systems. And we will discuss the role of technical communication in organizational knowledge management projects.
Clark, Dave. University of Wisconsin-Milwaukee. Academic>Courses>Knowledge Management
#18869
Knowledge Management, User Manuals, and Online Help: Tools for the Workplace
The three skills that technical writers most often need are an ability to elicit information from recalcitrant SMEs (Subject Matter Experts), the ability to put this information on paper (user manuals) and the ability to put it online in a Help system. This class will teach these skills. The first module will be an in-depth study on Knowledge Management, the second will be the creation of a user-centered manual using Word, Visio, and screen capture programs, and the last module will be transferring this information to an online Help using ForeHelp or RoboHelp.
Johnson, Carol Siri. New Jersey Institute of Technology. Academic>Courses>Knowledge Management>Documentation
#13389
Introduces you to the theory and practice of engineering expert knowledge into system designs (also referred to as intelligent communication and software). To overcome the limitations of human processing capabilities, the technology industry must increasingly move from a model of providing support, training and documentation in forms external to the system, to a model where this information is seamlessly integrated in the larger system design. Early examples of knowledge-based subsystems include wizards, agents and expert system support. In this course, you gain an understanding of the very nature of expert knowledge, its value to the expert, and the way in which the expert constructs this knowledge. You also learn to develop strategies for collecting and organizing knowledge from experts, and ways to integrate expert knowledge in system designs.
Carliner, Saul. Bentley College (2002). Academic>Courses>Knowledge Management
#23382
Looking for Trouble: Moments of Crisis in a Professional Writing Curriculum 
As a new director of a new Professional Writing program, my colleagues and I spent much of our time designing curriculum. The sequence and content of our courses, we felt, were the only real way to make our program more than the sum of its parts.
Franke, David. CPTSC Proceedings (2003). Academic>Education>Management
#25446
This form shows a generic, fill-in-the-blank evaluation form for small- and medium-sized projects.
Barker, Thomas. Texas Tech University (2004). Academic>Course Materials>Project Management
#18473
Project Management for Professional Publications 
Managing technical publications—whether they be paper-based, web-based, or any of many electronic forms—requires skills in scheduling, budgeting, managing people, and the like. To that end, the core of the course will prepare the students to assume management roles in various businesses, industries, or governmental agencies.
Warren, Thomas L. Oklahoma State University (2002). Academic>Courses>Management>Project Management
#19230
Your division’s new manager, a woman, believes that your company’s policy regarding maternity leave is inadequate, even though the previous manager claimed it met federal minimum requirements. She designates you and 3-4 others to investigate the issue. Discover what minimum federal requirements (if any) are in place and what standards are common among other companies in your chosen industry. Designate responsibility evenly among group members and discuss your findings. Your instructor may have you compile the results as a report.
Lannon, John M. Pearson Education (2003). Academic>Course Materials>Management>Workplace
#32214
Fundamentals of Leadership: Communicating a Vision
Today's business climate of outsourcing, in-sourcing, virtual teams, and ROI-driven objectives can leave a manager at any level feeling powerless. Yet, we often see examples of those who can elicit unwavering support from their teams, driving highly effective projects, and getting the best performance from employees despite ever-increasing workloads. What is it about these individuals that makes them stand out as great leaders?
Harris, Kerri. TechCom Manager (2005). Academic>Management>Collaboration>Rhetoric
#33890
Strategies for developing and delivering multimodal content via digital media. Focus on the principles on database design, interface development, usability testing, and collaborative content management within technical communication settings. Projects include training modules, online documentation, dynamic interfaces, and document management systems.
Sauer, Geoffrey. EServer (2009). Academic>Courses>Content Management>Multimedia
