Quick Reference Guides: The Poetry of Technical Writing

How many times have you written a 75+ page guide and heard the customer say, This is great, but can you give us a condensed version? After the third or fourth time I’d heard this, I decided to actually try it.

Johnson, Tom H. I'd Rather Be Writing (2008). Academic>Documentation>Writing>Technical Writing

Technical Manuals

English 5373 covers the management and production of forms of print and online manuals, including software and hardware manuals, instructions, and performance support.  Students will learn how to manage projects, and how to address issues of user analysis, text design, graphics design, task orientation, and translation. Class activities will include exercises and presentations focused on student project work.

Barker, Thomas. Texas Tech University (2003). Academic>Courses>Documentation>Technical Writing