International Technical Communication
Here are four case studies in international technical communication that I've used as teaching tools in my course World-Ready Information Products. These are real and current case studies, although I have altered some facts and added others to disguise the companies and focus the cases a bit more. I include suggested solutions to Case 3 and Case 4, courtesy of professional technical communicators who attended my post-conference workshop at the annual Society for Technical Communication (STC) conference in May 1997, Toronto, Canada. The opinions expressed are those of the workshop partipants. They do not necessarily reflect the opinions, policy, or attitude of the Society for Technical Communication.
This form shows a generic, fill-in-the-blank evaluation form for small- and medium-sized projects.
Barker, Thomas. Texas Tech University (2004). Academic>Course Materials>Project Management
Your division’s new manager, a woman, believes that your company’s policy regarding maternity leave is inadequate, even though the previous manager claimed it met federal minimum requirements. She designates you and 3-4 others to investigate the issue. Discover what minimum federal requirements (if any) are in place and what standards are common among other companies in your chosen industry. Designate responsibility evenly among group members and discuss your findings. Your instructor may have you compile the results as a report.
Lannon, John M. Pearson Education (2003). Academic>Course Materials>Management>Workplace
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