http://tc.eserver.org/authors/van_Mansom,_Kees A bibliography of works by van Mansom, Kees in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/van_Mansom,_Kees http://tc.eserver.org/31077.html http://tc.eserver.org/31077.html The key to efficient and effective user support is an intranet site that supports employees in performing their tasks. However, most intranet sites offer an overload of information that users often must interpret on their own. Van Mansom outlines a useful approach to creating corporate intranet sites. http://tc.eserver.org/15222.html http://tc.eserver.org/15222.html Arguing that technical writers have the skills to do more than write documentation, Van Mansom demonstrates how technical writers can apply writing methods to the creation of software.