Is Technical Writing Boring? Tech Writers as Information Architects

Is technical writing boring? We discuss a post that spawned a lot of comments and exchanges. We also talk about an article on information architecture in the Tech Comm journal.

Johnson, Tom H. and Heidi Hansen. Tech Writer Voices (2007). Articles>Writing>Technical Writing>Podcasts

Making Help More Human, and Other Discussions

Discusses a number of trends in the technical writing world, particularly the need to make help more human by adopting conversational tones and addressing the angry/frantic state of the user.

Johnson, Tom H. and Heidi Hansen. Tech Writer Voices (2007). Articles>Documentation>User Centered Design>Help

A Natural Conversation about Technical Writing

An introduction to the new co-host, competition entries, an interesting entry from Microsoft, audio in instructions, screen demos, the STC annual conference, other technical communication tools, wikis, blogs, NetVibes, Get me the Geeks video, David Pogue, Walt Mossberg, and more.

Johnson, Tom H. and Heidi Hansen. Tech Writer Voices (2007). Articles>Writing>Technical Writing>Podcasts

Online Communities, Member Maps, Virtual Chats, Sparkpeople, Intercom, and More

In this podcast, Heidi and Tom talk about online communities, member maps, virtual chats, Sparkpeople, Intercom, and more.

Johnson, Tom H. and Heidi Hansen. Tech Writer Voices (2007). Articles>TC>Community Building>Online

Tech Writer Voices

Tech Writer Voices is a podcast specifically intended for technical writers. Podcasts include all topics relevant to the profession of technical writing, from single sourcing to collaborating with SMEs.

Johnson, Tom H., Heidi Hansen and Keith Hoffman. Tech Writer Voices. Resources>TC>Technical Writing>Podcasts