http://tc.eserver.org/authors/Zappen,_James_P. A bibliography of works by Zappen, James P. in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Zappen,_James_P. http://tc.eserver.org/35330.html http://tc.eserver.org/35330.html Information design has traditionally focused on usability as measured by functionality and efficiency in the execution of user tasks. Newer approaches to experience design and new communication technologies such as the so-called Web 2.0 platform and its Ajax engine emphasize total user engagement with the technology and richer collaborations among users. These developments complicate traditional notions of agency by highlighting the role of technology as mediator between and among users. A project in Tech-Mediated Communication at Rensselaer Polytechnic Institute, funded by the Society for Technical Communication, illustrates how these developments impact the development of novel and creative information resources, with several experiments in cross-cultural, community-oriented, and educational systems design. This work also emphasizes the need to develop research agendas and programmatic initiatives that support interdisciplinary collaborative design activities and thus help technical communicators to meet their collective responsibility to influence and shape the mediating technologies of the future by creating more engaging and more collaborative total user experiences. http://tc.eserver.org/25693.html http://tc.eserver.org/25693.html The Bakhtin/Vygotsky listserv invites subscribers to post information relevant to Bakhtin/Vygotsky scholarship, including announcements of publications, conferences, seminars, calls for papers, etc. http://tc.eserver.org/24444.html http://tc.eserver.org/24444.html Explains how rhetoric is related to modes of inquiry and to the social community in classical rhetoric and in scientific rhetoric in the nineteenth and early twentieth centuries. http://tc.eserver.org/18921.html http://tc.eserver.org/18921.html Traditional notions of the rhetorical community as the locus of shared beliefs and values have been challenged increasingly and from several directions--from radical and post-liberal democratic political theory, from cultural studies and cultural criticism, and, most recently, from the perspective of the ill-defined and elusive 'place' called cyberspace. At the heart of these challenges is the problem of the relationship of the community to those outside it or on its margins, an uneasy relationship that is variously characterized as a tension between communitarianism and liberalism, between ourselves and Others, between a culture and its marginalized individuals, and as a complex relationship between the One and the Many. Contemporary notions of the rhetorical community characterize this community less as the locus of shared beliefs and values than as a public space or forum within which diverse and sometimes conflicting beliefs and values can be articulated and negotiated. We believe that new computer-mediated communication environments have the potential to become contemporary rhetorical communities--public spaces or forums--within which limited or local communities and individuals can develop mutual respect and understanding via dialogue and discussion. We recently tested our belief in a colloquium at Diversity University MOO, an electronic 'place' or cyberspace where individuals can 'meet' and 'chat' in real time.2 Our colloquium revealed to us a kind of rhetoric and a kind of community that seems quite unlike anything that we have seen before--seventeen 'voices' from different places all 'speaking' at once in the same 'place' and 'speaking' in fragments rather than complete discourses.