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	<title>Zapolski, John and Jared Braiterman</title>	<link>http://tc.eserver.org/authors/Zapolski,_John_and_Jared_Braiterman</link>
	<description>A bibliography of works by Zapolski, John and Jared Braiterman in the field of technical communication.</description>
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	<copyright>Copyright (c) 2005-08 by the EServer. All rights reserved.</copyright>
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	<webMaster>webmaster@eserver.org (Geoffrey Sauer)</webMaster>
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		<title>Zapolski, John and Jared Braiterman</title>
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		<title>Designing Customer-Centered Organizations</title>
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		<description>Even with the present downturn in the economy, more companies, from new media to established banks, have larger usability and design teams than ever before. Should we be content that we have come so far?</description>
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