http://tc.eserver.org/authors/Zachry,_Mark A bibliography of works by Zachry, Mark in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Zachry,_Mark http://tc.eserver.org/29201.html http://tc.eserver.org/29201.html An interview between Mark Zachry, Charles Paine, and Edward R. Tufte. http://tc.eserver.org/29033.html http://tc.eserver.org/29033.html Although studies of actual communication practices in the workplace are now commonplace, few historical studies in this area have been completed. Such historical studies are necessary to help researchers understand the often com-plicated origins of genre conventions in professional discourse. Historical research that draws on contemporary genre theory helps address this void. A genre perspective is particularly valuable for helping researchers trace a given type of document s emergence and evolution. This perspective also provides a way of accounting for the connections between communicative practices and the other activities that occupy the attention of workplace organizations. To illustrate what this perspective brings to historical research in professional communication, I examine the development of communicative practices at a national production company that relied on texts to mediate its organizational activities across geographically dispersed locations. http://tc.eserver.org/29050.html http://tc.eserver.org/29050.html This study suggests that documentation is a complex technical communication genre, encompassing all the texts that mediate between complex human activities and computer processes. Drawing on a historical study, it demonstrates that the varied forms given to documentation have a long history, extending back at least to the early days of commercial mainframe computing. The data suggest that (1) early forms of documentation were borrowed from existing genres, and (2) official and unofficial documentation existed concurrently, despite efforts to consolidate these divergent texts. The study thus provides a glimpse into the early experimental nature of documentation as writers struggled to find a meaningful way to communicate information about their organization s developing computer technology. http://tc.eserver.org/19530.html http://tc.eserver.org/19530.html This course focuses on two interrelated subjects of importance to the field of professional communication: human factors and structured user research. Class readings, discussions, and projects will provide you with opportunities to build on your existing knowledge about professional communication and how knowledge about human factors and user research can enhance your work. We will examine strategies for user interfaces in a variety of contexts, including both online and print publications. http://tc.eserver.org/14263.html http://tc.eserver.org/14263.html This course will cover how reading theory interacts with a rhetoric of graphics to influence the way that documents are designed for maximum effect on the audience. http://tc.eserver.org/13736.html http://tc.eserver.org/13736.html Identifies four different factors shaping the future of technical communication: user-centered design, corporate universities, cross-disciplinary collaboration, and knowledge management. The authors each address how factors once considered external to the field of technical communication are now becoming thoroughly integrated with it. These four studies, in conjunction, suggest how the field of technical communication is becoming increasingly complex and how participants (practitioners, researchers, and educators) will need to adapt to this new terrain.