Yeats, Dave and Paula Kozlowski http://tc.eserver.org/authors/Yeats,_Dave_and_Paula_Kozlowski A bibliography of works by Yeats, Dave and Paula Kozlowski in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif Yeats, Dave and Paula Kozlowski http://tc.eserver.org/dir/Yeats,_Dave_and_Paula_Kozlowski Audience Analysis and Information Design: Creating a Needs Assessment Documentation Strategy http://tc.eserver.org/23611.html http://tc.eserver.org/23611.html A user needs assessment developed from extensive audience analysis can be used to develop a documentation strategy that effectively meets user needs. This paper provides an overview of the steps required to identify and analyze the various audiences critical to enterprise software documentation and create a needsassessment- based strategy.