A directory of resources inthe field of technical communication.

Wokosin, Linda

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1.
#19252

Components of E-Commerce   (PDF)   (members only)

This article explains what you need to setup an ecommerce business starting with the basics of business and leading to the new technology of e-commerce. Even though there has been many e-businesses that have failed recently, e-commerce is growing at a record pace. Many businesses are trying to setup store fronts in cyberspace, and many more are creating businesses for the sole purpose of selling stuff on the web.

Wokosin, Linda. STC Proceedings (2002). Design>Web Design>E Commerce

2.
#19376

Creating Your First CBT (Computer Based Training) Program  (link broken)   (PDF)

There are a series of questions that should be answered when you start the process of creating either a Computer Based Training program or a Web Based Training program. In this presentation I’ll go over the questions I asked while making my first CBT, the reason why I asked the question and then the answer I received to each question.

Wokosin, Linda. STC Proceedings (2002). Articles>Education>Online

3.
#24640

FAQs About Your First CBT   (PDF)

A comprehensive overview of computer-based training for technical communicators new to the subject.

Wokosin, Linda. Intercom (2004). Articles>Education>Instructional Design>Online

4.
#13194

How Does E-Commerce Work?   (PDF)

This paper explains what e-commerce is and the two different types of e-commerce. The advantages of e-commerce are covered along with the steps needed to setup e-commerce. The different forms of advertising over the internet is covered next. How internet security works is covered in detail including the use of digital certificates and SSL (secure sockets layer). The processing of payments over the internet is the last subject covered including the different ways to pay and how credit card transactions are processed.

Wokosin, Linda. STC Proceedings (2001). Presentations>Information Design

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