How Regular Polling can Support Communication of Change

You can't wait for the employee survey each year to see if you're making improvements in your change communication - you need to measure now. Polls are the pulse takers that give snapshots of perceptions. They describe how people are coping with change, what they are thinking, how they are feeling and the extent to which they are supportive of organizational goals. Tudor Williams, ABC, outlines the critical factors in ensuring your polls are accurate, usable and result in valid sets of data.

Williams, Tudor and Ryan Williams. Communication World Bulletin (2003). Articles>Business Communication>Methods>Surveys

New Toys or Tactics for New Communication Challenges?

New technologies are changing the ways we can achieve excellence in communication. Three new web-based communication tools have caught the imagination of innovators and early adopters. Blogs and wikis are proliferating all over the Internet, and podcasts look like they will soon be commonplace.

Williams, Tudor. Communication World Bulletin (2005). Articles>Web Design>Blogging>Podcasting