Ethical Insights on XML and Single Sourcing  

Newer, more efficient technology for developing and disseminating information is rolling our way at a rapid pace. And, as always, we’re ready and eager to give new technology a try. Today, we’re investing in XML. But what is the ethical impact of this investment? And how should it aid the quest to align processes with technical capability? This paper focuses on the ethical accountability inherent in XML deployment and proposes an ethical platform for investing in this new technology.

Wiles, Debbie. STC Proceedings (2001). Presentations>Content Management>Ethics>XML

Responses to 'Who's Policing the Policy Makers?'  

This article features reader responses to a hypothetical dilemma printed in the April 2001 issue of Intercom.

Wiles, Debbie. Intercom (2001). Articles>Workplace>Ethics

Single Sourcing and Chinese Culture: A Perspective on Skills Development Within Western Organizations and the People's Republic of China    

Discusses the current state of technical communication in China and analyzes key Chinese cultural values compatible with single sourcing. Reports on a skills survey conducted among Chinese and U.S. participants.

Wiles, Debbie. Technical Communication Online (2003). Articles>Content Management>Single Sourcing>China

Who's Policing the Policy Makers?  

This ethics case concerns a technical writer charged with the task of introducing new company policies to employees. The writer faces a dilemma when she discovers that the workplace habits of some managers contradict the policies. Reader responses to this ethics case will appear in an upcoming issue of Intercom.

Wiles, Debbie. Intercom (2001). Articles>Workplace>Ethics

The XML Obstacle Course  

Wiles examines the challenges of implementing Extensible Markup Language (XML).

Wiles, Debbie. Intercom (2002). Design>Information Design>XML