Understanding the Need for Content Quality Management
An interview with Scott Abel, The Content Wrangler that's both a bit controversial and inspiring that looks at how good content quality management can be a great benefit for tech pubs departments.
Wieland, Diane. Writing Assistance (2006). Articles>Interviews>Content Management>Assessment
Understanding the Need for Content Quality Management
An interview between Diane Wieland, a technology writer in Indianapolis, and Scott Abel, publisher, The Content Wrangler.
Wieland, Diane. TechCom Manager (2007). Articles>Interviews>Content Management
Why You Should Hire Professional Writers to do the Writing
Who is writing all the documents that organizations produce? The typical answer: Anyone who has a keyboard. But not everyone with a keyboard has the skills required to create the quality documents that ultimately fall into the hands of customers and regulators. Nor does everyone who is asked to write these important documents have the desire—or time—to perform such tasks.
Wieland, Diane. TechCom Manager (2006). Articles>Management>Business Communication>Organizational Communication
Don’t Cut That Marketing Budget Yet
Whether your company intends to decrease spending or not, before you slash and burn across the board, you may want to consider preserving your web marketing budget or even moving more money into it.
Wieland, Diane. Duo Consulting (2008). Articles>Management>Marketing
DITA Conversions and Dynamic Personalized Content: Interview with Ann Rockley
In an interview with Diane Wieland, Ann Rockley and Steve Manning of The Rockley Group discuss some new ideas related to XML and DITA conversion. They share their thoughts on dynamic personalized content delivery and component content management, which is the topic of an upcoming CMS Watch report that Rockley is co-authoring.
Wieland, Diane. Data Conversion Laboratory (2007). Articles>Content Management>Personalization>DITA
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