#20733
The Art of Indexing and Some Fallacies of its Automation 
The phrase 'information storage and retrieval,' coined in the fifties - when computers were first harnessed to the twin tasks of recording verbal communication and finding it again on demand - is somewhat misleading and it is also missing a vital element. The misleading part is that many people seem to believe that these tasks can only be performed by machines. Yet information has been stored on stone tablets, papyrus rolls and in books for thousands of years and it has also been found when needed. The missing part is that, in order for stored information to be retrievable - whether manually or by machine - an intermediate operation is of crucial importance: the stored information must be indexed.
Wellisch, Hans H. CPD (1992). Articles>Indexing>Information Design
#13810
Guidelines for Alphabetical Arrangement of Letters and Sorting of Numerals and Other Symbols
This technical report provides rules for the alphabetical arrangement of headings in lists of all kinds, such as bibliographies, indexes, dictionaries, directories, inventories, etc. It also covers the sorting of Arabic or Roman numbers, and other symbols. It consists of seven rules that cover problems which may arise in alphanumeric arrangement of headings. The technical report is based on the traditional order of letters in the English alphabet and that of numerals in ascending arithmetical order. It does not address issues concerning meaning or type of headings. The rules can generally be applied by human beings as well as by computers. Each rule is followed by illustrative examples.
Wellisch, Hans H. National Information Standards Organization (1999). Books>Indexing
