Ten Guidelines for User-Centered Web Design

In UCD, your development cycle includes stages for both usability design and testing. Be sure to get user feedback throughout development and don’t settle on a final direction or design too soon. Usability testing is the only way you can know if your particular site meets these users’ needs.

Truchard, Aimee and Raissa Katz-Haas. Usability Interface (1998). Articles>Usability>Web Design