The Seven Challenges of Implementing a Content Management System

The term 'double-edged sword' may have been created with content management systems in mind. On one edge, they hold great promise for organizations in terms of their ability to create and manage content that is more accurate, less costly to produce, and more consistent in appearance and message. On the adjacent edge, they can present a myriad of challenges and barriers in their implementation and ultimate acceptance by the people using them - and purchasing them.

Trotter, Paul. Content Wrangler, The (2007). Articles>Content Management>Management

Single-Source Content Management   

More and more businesses are expanding into international markets. A critical success factor for this expansion is high-quality, cost-effective and timely translated written content. Responsibility for this typically falls on internal translation departments or localization partners. Translation comes at a high price, exceeding the cost of writing the original content after only a few languages.

Trotter, Paul. tekom (2006). Articles>Content Management>Single Sourcing>Localization

Effective Content Reuse: Storing Paragraphs, Not Topics, Is Key to Content Management Success

Most content management organizations promote the concept that in order to reuse content you must segment content into topics. This approach works well for technical information because with technical content you are describing concepts, asking people to perform tasks or follow steps, or providing reference material. Consequently, you can reasonably and easily create topics that represent concise ideas, and ultimately, small chunks of content. However, while people might comprehend the benefits that topic-oriented documentation provides, they generally don't grasp the downsides of such an approach.

Trotter, Paul. Content Wrangler, The (2008). Articles>Content Management>Methods