A directory of resources inthe field of technical communication.

Swallow, Lisa and Matt Laney

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1.
#25126

Adopting Minimalism in a Corporate Environment  (link broken)   (PDF)

Minimalism is more a methodology or set of principles than a set of measurable qualities. In order for your writers to move to a minimalist approach to documentation, you must be able to explain what you mean by the term and what you expect from your writers.

Swallow, Lisa and Matt Laney. STC Region 7 Proceedings (2002). Articles>Writing>Technical Writing>Minimalism

2.
#29771

Documentation Solutions for Complex Tools: Task-Based Design at the Cross Roads   (PDF)

For most of the technical writing community, task-based documentation has become the panacea for presentation of end-product document (in any of its myriad forms including traditional linear manuals and online help). We believe, however, that applying this method to a complex tool, (for example, a software tool without a Graphical User Interface), challenges the task-based approach.

Swallow, Lisa and Matt Laney. STC Proceedings (2004). Articles>Documentation>Writing>Technical Writing

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