Developing Documentation Process  

This paper defines a good manual to have a good balance in quality, cost (close to estimation, not over), and delivery (on time schedule). Analyzing our past problems, we have been developing documentation process to control these three factors through the following: working as a team, standardizing an estimation method, and standardizing an evaluation system.

Suzuki, Akihiko. STC Proceedings (1993). Presentations>Documentation>Workflow