A directory of resources inthe field of technical communication.

Sullivan, Bill

4 found.

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Global to the Core, or, Why IBM Can't Tell You How Much Money It Spends on Globalization

LISA is in the process of updating its Localization Primer, a publication read by people around the world interested in learning about localization. As part of this process LISA decided to update some figures about how companies spend their localization budget, so Mike Anobile called up Bill Sullivan of IBM to ask him how IBM spends its localization budget. Bill replied that he couldn't say, that he had no idea how much money IBM spends on globalization or what areas the money is spent in. What's more, he said that he was "delighted and indeed proud that [IBM does] not have that data".

Sullivan, Bill. LISA (2003). Articles>Language>Localization


Review: Hot Text: Web Writing That Works   (members only)

When it comes to mentors in technical communication, Jonathan Price is as good as they get. If he were a novelist, I might describe his stuff with words like salty, earthy, and gut-level. What he provides is different from cold theory, and certainly not the same as statistics. It's street-smart. When Price talks, you know he's been there and done that, and you've got him sitting beside you as you work, helping you through the pitfalls, urging you on.

Sullivan, Bill. Technical Communication Online (2003). Articles>Reviews>Web Design>Writing


A Mentor's Approach to Managing Technical Communicators

A manager, especially a more hard-nosed type, may pick up a writer's draft and attack the writer, circling mistakes with red ink, demanding rewrites, and peppering the work with negative remarks. If the manager is uptight, it doesn't take very long for subordinates to become uptight also. And being too managerial may end up creating an adversarial relationship, which can thwart the writer's professional growth. On the other hand, a supportive and nurturing fellow worker -- a mentor, in other words -- can help create a positive and productive team environment. Mentors may have to be patient with their writers at times, but that patience should pay off, long-term, in results and accomplishments. When you find ways to make your people look good, they will in turn make you look good.

Sullivan, Bill. Carolina Communique (1998). Careers>Management>Mentoring


Review: Review of Nine Books on Digital Photography   (peer-reviewed)   (members only)

This article reviews the following books on digital photography: Shoot like a pro!: Digital photography techniques by Julie Adair King; Digital photography bible: Desktop edition by Dan Simon; How to do everything with digital photography by Dave Huss; Total digital photography: The shoot to print workflow handbook by Serge Timacheff and David Karlin; The practical guide to digital imaging: Mastering the terms, technologies, and techniques by Michelle Perkins; Digital photography expert: Light and lighting by Michael Freeman; The essential lighting manual for digital and film photographers by Chris Weston; Digital photography expert: Close-up photography by Michael Freeman; Professional techniques for black & white digital photography by Patrick Rice.

Sullivan, Bill. Technical Communication Online (2005). Articles>Reviews>Photography

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