Starting and Maintaining A Documentation Department – Concepts, Principles, and Techniques  

This paper includes information about how to assess business needs, establish credibility, build the department, understand the product life cycle and development practices, and successfully maintain a documentation department in a global work environment. It includes innovative, creative, and original management concepts, tasks, principles, and techniques for working with diversity for newly promoted managers, managers new to a company, and for seasoned managers to ensure success or continued success managing documentation.

Storey, Sandy and Peter J. Hartman. STC Proceedings (2001). Careers>Management>Documentation

Tools for Your Management Toolkit  

Includes innovative, creative, and original management principles, tasks, techniques, and concepts for newly promoted managers, managers new to a company, and for seasoned managers who want to add to their management toolkit to help to ensure success or continued success in people and project management.

Storey, Sandy. STC Proceedings (1999). Careers>Management