A directory of resources inthe field of technical communication.

Still, Brian

6 found.

About this Site | Advanced Search | Localization | Site Maps



Dealing Proactively with Audience Questions

What’s the best way to handle questions from the audience when presenting? This podcast examines key things you can do to deal proactively with audience questions.

Still, Brian. IEEE PCS (2008). Articles>Presentations>Audio>Podcasts


A Dozen Years After Open Source's 1998 Birth, It's Time for OpenTechComm   (peer-reviewed)   (members only)

2008 marked the 10-year Anniversary of the Open Source movement, which has had a substantial impact on not only software production and adoption, but also on the sharing and distribution of information. Technical communication as a discipline has taken some advantage of the movement or its derivative software, but this article argues not as much as it could or should. We have adopted Open Source Software (OSS) to manage courses or websites; we have, following the principles of Open Source, made some intellectual resources available; but we have not developed a truly open—open to access, open to use, and open to edit—pedagogical resource that teachers of technical and professional communication courses at every level can rely on to craft free offerings to their students. Now is the ideal time to consider developing OpenTechComm. This article makes the case for why and how it could be implemented.

Still, Brian. Journal of Technical Writing and Communication (2010). Articles>TC>Education>Open Source


Listening to Students: A Usability Evaluation of Instructor Commentary   (peer-reviewed)   (members only)

Many students see instructor commentary as not constructive but prescriptive directions that must be followed so that their grade, not necessarily their writing, can be improved. Research offering heuristics for improving such commentary is available for guidance, but the methods employed to comment on writing still have not changed significantly, primarily because we lack sufficient understanding of how students use feedback. Usability evaluation is ideally equipped for assessing how students use commentary and how instructors might adapt their comments to make them more usable. This article reports on usability testing of commentary provided to students in an introductory technical writing course.

Still, Brian. Journal of Business and Technical Communication (2010). Articles>Education>Usability>Case Studies


Tackling Typical Grammar Problems

This training podcast provides examples as well as explanations and tips for dealing with a few grammar or usage problems that occur for many engineering and technical professionals who have to communicate in a hurry, via, for example, email. Listen for ways to know when to use can or may, affect or effect, it's or its, and also me, myself, or I.

Still, Brian. IEEE PCS (2008). Articles>Writing>Grammar>Podcasts


Usability for a Ubiquitous Computing World   (members only)

Without a doubt, mobile or portable computing has dramatically affected us, and is still affecting us. As technical communicators, we must be aware not just of the ever-growing assortment of devices for accessing information, but we must also understand and design for the experiences of users who are working, learning, and living in a ubiquitous computing world. Arguably, it isn’t something we’ve done a very good job of to this point.

Still, Brian. Intercom (2010). Articles>Usability>Mobile


Your Next Assignment: Computer Security Policy   (PDF)

The recent rash of high-profile computer viruses and attacks has further exposed troubling weaknesses in computer security. The media and even some computer security experts would have us believe that hackers are the primary culprits against whom individuals and organizations must protect themselves. This article provides guidance for technical communicators tasked with planning, creating, and implementing computer security policy for their organizations.

Still, Brian. Intercom (2004). Articles>Writing>Policies and Procedures>Security

Follow us on: TwitterFacebookRSSPost about us on: TwitterFacebookDeliciousRSSStumbleUpon