http://tc.eserver.org/authors/Stertzbach,_Lori_A. A bibliography of works by Stertzbach, Lori A. in the field of technical communication. en-us Copyright (c) 2005-10 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Stertzbach,_Lori_A. http://tc.eserver.org/21268.html http://tc.eserver.org/21268.html Wellness assessment provides a means of adding balance to our lives. When approached from an occupational perspective, wellness is a useful tool in career planning and skill assessment. A basic understanding of wellness can provide the foundation for helping technical communicators better define their career options. http://tc.eserver.org/21023.html http://tc.eserver.org/21023.html Often in the computer industry there is a tendency to provide information about the features of a system. However, customers usually purchase the system based on knowledge of its features, when they receive the product they need information on how to accomplish tasks. Developing task-oriented information requires a shift in perspective from what the computer technology can do, to what your customers want to do with the technology. The resulting information must be usercentered rather than feature-driven. These types of customer requirements demand afresh development approach. http://tc.eserver.org/18218.html http://tc.eserver.org/18218.html Electronic mentoring establishes relationships that might not otherwise exist. You have the opportunity to participate in professional community service, remain current on communication issues, and develop a future employment pool. http://tc.eserver.org/18214.html http://tc.eserver.org/18214.html The potential benefits of re-usable, portable information have many organizations contemplating a move to a Standard Generalized Markup Language (SGML) environment. A successful SGML implementation requires thorough research to identify project goals and requirements as well as a formal implementation plan. http://tc.eserver.org/14544.html http://tc.eserver.org/14544.html Mentorships provide an opportunity for students and new professionals to increase their career awareness by interacting with experienced technical communicators. STC chapters can develop mentor programs that facilitate this important professional development activity.