Electronic Mentoring Benefits for Practicing Communicators  

Electronic mentoring establishes relationships that might not otherwise exist. You have the opportunity to participate in professional community service, remain current on communication issues, and develop a future employment pool.

Stertzbach, Lori A. STC Proceedings (1996). Careers>Mentoring>TC

Providing Mentor Opportunities for Students and Professionals  

Mentorships provide an opportunity for students and new professionals to increase their career awareness by interacting with experienced technical communicators. STC chapters can develop mentor programs that facilitate this important professional development activity.

Stertzbach, Lori A. STC Proceedings (1995). Presentations>Management>Mentoring

Researching and Planning an SGML Implementation  

The potential benefits of re-usable, portable information have many organizations contemplating a move to a Standard Generalized Markup Language (SGML) environment. A successful SGML implementation requires thorough research to identify project goals and requirements as well as a formal implementation plan.

Stertzbach, Lori A. STC Proceedings (1996). Presentations>Information Design>SGML

Rethinking User-Centered Information Development  

Often in the computer industry there is a tendency to provide information about the features of a system. However, customers usually purchase the system based on knowledge of its features, when they receive the product they need information on how to accomplish tasks. Developing task-oriented information requires a shift in perspective from what the computer technology can do, to what your customers want to do with the technology. The resulting information must be usercentered rather than feature-driven. These types of customer requirements demand afresh development approach.

Stertzbach, Lori A. STC Proceedings (1995). Articles>Documentation>User Centered Design>Usability

Using Wellness Assessment in Career Planning  

Wellness assessment provides a means of adding balance to our lives. When approached from an occupational perspective, wellness is a useful tool in career planning and skill assessment. A basic understanding of wellness can provide the foundation for helping technical communicators better define their career options.

Stertzbach, Lori A. and Sharlyn A. Dimick. STC Proceedings (1997). Careers>TC>Assessment