A directory of resources inthe field of technical communication.

Smith, Catherine F.


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Writing Public Policy: A Practicum   (PDF)   (peer-reviewed)   (members only)

Practical experience teaches the difficulty and the messiness of democratic public policy processes. A discourse analytic perspective on rhetorical action in the institutional settings of policy work reveals the dynamics of effective agency. By simulating practical experience and by developing a discourse analytic perspective, academic instruction in professional and technical communication can show students what elected officials, governmental staff, and non-profit non-governmental organizations (NGOs) do to make or to implement policy.

Smith, Catherine F. Technical Communication Quarterly (2000). Articles>Writing>Policies and Procedures>Government