Self-Education in UX and Working with User Research Data

How you can educate yourself in user experience. The best ways to capture and present user research data.

Six, Janet M. UXmatters (2008). Articles>Education>User Experience>Research

Self-Education in UX and Working with User Research Data

What are some good ways to educate myself in User Experience?

Six, Janet M. UXmatters (2008). Articles>Education>User Experience>Audience Analysis

Evangelizing UX Across An Entire Organization

Executive buy-in is important, but communicating and selling the UX message across the organization, at all levels, is just as important. I would be most interested in learning more about the corporate cultures that embrace UX or customer-centered thinking and understanding more about why they have and what makes them ripe. What worked in the organizations you’ve worked for? What caused frustrations? It seems when everyone is trying to improve the user experience, it can help empower a usability / UX / design team to work on more strategic initiatives instead of facing roadblocks along the way.

Six, Janet M. UXmatters (2009). Articles>User Experience>Workplace

Using Verbs As Nouns in User Interfaces

To better manage interactions with such large datasets, we’ve incorporated the concept of views, in the same way that Microsoft Outlook and SQL Builder use them. However, my initial usability testing has found that the concept of views is escaping most people, and I think it often boils down to the term itself. Even if I show users what the software does—and they pretty much always like it when they see it—they still often cannot get over the initial hurdle of the naming convention.

Six, Janet M. UXmatters (2009). Articles>User Experience>Diction>User Interface

Moving into User Research: Establishing Design Guidelines

The best technical writers do user research to understand the audience for their documentation, create user profiles or personas, perform task analyses, and do usability testing to ensure that their documentation meets users’ needs. All of these are activities in which a user researcher engages. Thus, as a technical writer, you can start amassing experience in user research and building a portfolio of user research documentation.

Six, Janet M. UXmatters (2009). Articles>User Experience>Research>Technical Writing

Effective UX in a Corporate Environment, Part II

In this column, which is the second of two parts, we’ll continue discussing how companies can ensure the effectiveness of User Experience within their organizations and current product development processes.

Six, Janet M. and Chris Anthony. UXmatters (2009). Articles>User Experience>Workplace>Workflow

Effective UX in a Corporate Environment, Part I

To foster discussion about the issues companies face in trying to effectively integrate user experience into their current organizations and processes, we surveyed our panel of Ask UXmatters experts, asking them to give us their thoughts on these important issues.

Six, Janet M. and Chris Anthony. UXmatters (2009). Articles>User Experience>Workplace>Workflow

Usability Testing on a Budget 

In this Ask UXmatters column—which is the second in a three-part series of columns focusing on usability—our experts discuss how to conduct usability testing with limited funding.

Six, Janet M. UXmatters (2009). Articles>Usability>Testing

Usability Testing Versus Expert Reviews 

In this Ask UXmatters column—which is the first in a series of three columns focusing on usability—our experts discuss the use of usability testing versus expert reviews.

Six, Janet M. UXmatters (2009). Articles>Usability>Testing>Heuristic Evaluation