A directory of resources inthe field of technical communication.

Shidahara, Nobuyoshi


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#20731

ISO 9001: “Of TC, by TC, and for TC”   (PDF)

Our company obtained ISO 9001 certification as of May 8, 1998. This certification covers 'planning, design, and production of publications based on orders received' (including operation manuals, work manuals, brochures, leaflets, training textbooks, and booklets; and electronic editions of such publications). We are the first publishing firm in Japan to receive any of the 39 certifications available in the ISO 9000 series (hereafter referred to as “ISO 9000s”). Given the vital role that the publishing industry plays in today’s multimedia era, information quality has assumed a role of unsurpassed importance. If members of the industry are to fulfill their key role, they will be required to achieve greater conformity both to ISO standards and to technical communications (TC) needs.

Shidahara, Nobuyoshi. STC Proceedings (1999). Articles>TC>Assessment>ISO 9001