Effects Of Documentation Errors On User Perception Of Interactive Programs: Conclusions And Results  

Defining the quality of information has long been a controversial item. Many different theories and methodologies have been brought forward; almost all share at least one common basis— Typographical errors lower the perceived quality of information. In this experiment, the first of a planned, series, we examined the effects of typographical on the user’s perception of the quality of the product and documentation. The conclusions of this first study, and the implications we can make draw them, are presented in this paper.

See, Edward J.P. STC Proceedings (1994). Presentations>Documentation>Assessment

Management Stem Overview  

Management in the nineties is a challenging task. From managing technologies that didn't exist five years ago to constantly being asked to do more with less, managers are freed with a formidable set of obstacles and challenges.

See, Edward J.P. STC Proceedings (1994). Careers>Management>Technology

Motivation in the 1990's: The Stability Crisis  

This paper presents some of the challenges and approaches to dealing with corporate downsizing, both from a management and personal viewpoint. It identifies some behavioral characteristics of people experiencing stress due to job instability. In addition, it gives some suggestions for managing your own stress and helping your employees through difficult times.

See, Edward J.P. and Tara C. Scanlon. STC Proceedings (1993). Careers>Unemployment>Management

Research and Technology Stem Overview  

It's always interesting looking back at the evolution of a profession. By reviewing the past, you can gain new and important insight for the future. how to plan for multinational considerations, from document translation to user interfaces.

See, Edward J.P. STC Proceedings (1993). Articles>Technology>Research