Empowerment: A Manager's and Professional's Perspective  

In today's dynamic business environment, management gurus claim that corporate survival depends upon visionary leadership. The visionary leadership term bandied about most frequently is empowerment. Seminars, courses, books, and corporate communications are educating managers in this concept. The managers return to their jobs charged up and ready to make changes. But how can managers translate abstract concepts into practice? This presentation explores empowerment form a technical communicator and a manager's perspective, giving concrete examples.

Scroggs, Debbie L. and M.L. Eschen. STC Proceedings (1993). Articles>Management>Business Communication

Learning to Listen  

We have been given two ears and but a single mouth in order that we may hear more and talk less - Zeno of Citium, ancient philosopher. Listening is our most used communication skill, yet it is the skill that is taught the least. This paper discusses why people don’t listen and how we view those who don’t listen. The paper also covers how to actively listen and the benefits of effective listening.

Scroggs, Debbie L. STC Proceedings (1995). Presentations>Collaboration>Communication

Technical Communication in the People’s Republic of China: Part I, Bridges and Barriers  

In May of 1997, a delegation of twelve technical communicators and technical communication teachers (all members of STC) from the United States and Canada visited the People's Republic of China. The delegation was sponsored by the Citizen Ambassador Program of People to People International, an organization founded in 1956 by President Dwight Eisenhower to promote international cooperation. In a series of professional meetings with teachers of language, science, and engineering at universities in Beijing, Guilin, and Suzhou, the delegation explored the current status of technical communication and its teaching in China.

Scroggs, Debbie L., Sam Dragga and Sylvia Thompson. STC Proceedings (1998). Articles>TC>Regional>China

Technical Communication in the People's Republic of China: Part II, Principles and Practices  

In May of 1997, a delegation of twelve technical communicators and technical communication teachers (all members of STC) from the United States and Canada visited the People's Republic of China. The delegation was sponsored by the Citizen Ambassador Program of People to People International, an organization founded in 1956 by President Dwight Eisenhower to promote international cooperation. In a series of professional meetings with teachers of language, science, and engineering at universities in Beijing, Guilin, and Suzhou, the delegation explored the current status of technical communication and its teaching in China.

Scroggs, Debbie L., Sam Dragga and Sylvia Thompson. STC Proceedings (1998). Articles>TC>Regional>China