Open Sesame! Selling UX Services
For some UX professionals, selling consulting services is as difficult as opening a magic door without a secret password. There is no simple password that can magically open prospective customers' minds so they can see what you can do for them. However, there are a few strategies you can use when opening a dialogue with new customers that will lead to your sales success.
Schreier-Fleming, Maura and Janet M. Six. UXmatters (2006). Careers>Consulting>User Experience