#23406
This article deals, despite the title above, with aspects on handling and checking of technical documentation. I consider these aspects as part of the functionality of documentation besides more conventional functionality such as factual correctness, layout, combination of figures and text.
Rullgård, Åke. TC-FORUM (2000). Articles>Documentation>User Centered Design
#23401
Do Not Forget Bibliographical Data in Technical Documentation!
Information products, e.g. manuals, drawings etc, must, besides the technical message, contain certain formal data, which too often is left out. Proper formal data contributes to good order and favours the producer as well as the user of information products.
Rullgård, Åke. TC-FORUM (1999). Articles>Documentation>Style Guides
#23403
Despite the fantastic development of computers and software, the paperless society seems to be far from implementation. On the contrary, the consumption of paper for documents has increased over the recent years.
Rullgård, Åke. TC-FORUM (2000). Articles>Documentation>Usability
#23409
Ideas on Cooperation Between Suppliers and Users Regarding Documentation
Documentation, operators’ manuals, maintenance instructions, etc, can never be perfect and satisfy all users. The organization of the documentation, particularly for large systems, will never suit all users and there will always be some errors present. This means the supplier and the user need to cooperate in various ways to avoid the fatal consequences of errors and misinterpretations, and for the improvement of documentation over time.
Rullgård, Åke. TC-FORUM (2001). Articles>Documentation>User Centered Design
