http://tc.eserver.org/authors/Rosenberg,_Nad A bibliography of works by Rosenberg, Nad in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Rosenberg,_Nad http://tc.eserver.org/32688.html http://tc.eserver.org/32688.html I believe certification of technical communicators is unavoidable, given the current status of related professions and our technological environment. Either the STC develops a certification program, or someone else will do it. http://tc.eserver.org/32689.html http://tc.eserver.org/32689.html Technical editor or writer needs to close the gap between the subject matter expert and the novice. A close collaboration between the technical editor and the expert results in better manuals. http://tc.eserver.org/32690.html http://tc.eserver.org/32690.html Although I hate to sound like a Luddite, the automatic tools are no guarantee that your document will be error free. Here are a few proofreading tips that may help you eliminate some common errors. http://tc.eserver.org/32691.html http://tc.eserver.org/32691.html Several hints on how to produce professional documentation less expensively. http://tc.eserver.org/32692.html http://tc.eserver.org/32692.html If the manual is for novices, make sure that the average person can understand what has been written (that is, don't include a lot of jargon or technical assumptions). This is sometimes very difficult for a writer who is a subject matter expert. He or she may have forgotten what it's like to know absolutely nothing about that particular subject. http://tc.eserver.org/32693.html http://tc.eserver.org/32693.html So, the mandate has come down from senior management to "put those manuals online!" Now what do you do? As you know, there are many types of online manuals—but which is best for your situation? This article discusses the options. http://tc.eserver.org/32694.html http://tc.eserver.org/32694.html This paper discusses tools and techniques for editors and writers who need to work with subject matter experts (i.e., engineers, programmers, accountants, etc.) to create plain language manuals. http://tc.eserver.org/31846.html http://tc.eserver.org/31846.html The ongoing discussion of certification continues with these concurrent articles, each arguing a different side of the coin. http://tc.eserver.org/26205.html http://tc.eserver.org/26205.html This presentation focuses on creating video demonstrations of software for online tutorials, using AVI files, and Inserting these files into Windows Help or HTML. http://tc.eserver.org/24265.html http://tc.eserver.org/24265.html Summarizes a discussion about offshoring held at the Philadelphia Metro chapter's annual conference during which panelists suggested ways that technical communicators based in the United States can make their positions more secure.