Quality Management in Software Development Projects

How do you ensure that business software systems will be good quality, i.e. they will meet the business need and have few bugs? How might 'testing' be perforned at the requiremenst and design stages?

Roberts, Mike Harding. HRA Consulting (2004). Articles>Project Management>Quality

The Tale of Three Project Managers

Three humorous stories that illuminate common project management problems.

Roberts, Mike Harding. Freeserve. Humor>Workplace>Project Management