Developing and Creatively Leveraging Hierarchical Metadata and Taxonomy

In content metadata and hierarchies, you will often find a goldmine of implicit and explicit data that you can leverage to creatively contextualize content. After a brief introduction on taxonomy and metadata, this article focuses on finding and utilizing such relationships in hierarchies.

Ricci, Christian. Boxes and Arrows (2004). Design>Web Design>Information Design>Metadata

Personalization is not Technology: Using Web Personalization to Promote your Business Goal

Personalization, properly implemented, brings focus to your message and delivers an experience that is visitor-oriented, quick to inform, and relevant. Personalization, poorly implemented, complicates the user experience and orphans content. This article describes what separates the freshness from the noise.

Ricci, Christian. Boxes and Arrows (2004). Design>Web Design>Adaptive