#28034
As a usability professional, there are many reasons why you might speak with your CEO or other senior leaders. For example, you might need funding for a new laboratory or testing equipment. You might also need to justify current or future expenses, such as salaries, end user remuneration, or your travel budget. Most conversations are financial in nature.
Rhodes, John S. and Daniel Szuc. uiGarden (2006). Articles>Usability>Management
#33358
Talking to a CEO about usability can be wonderful or terrifying. The difference between raging success and total failure comes down to understanding exactly what the CEO needs to know and then adjusting your usability message to fit. This article explains how to understand various contexts, and in turn, how to position your usability message.
Rhodes, John S. and Daniel Szuc. Apogee (2006). Articles>Management>Usability>Collaboration
