http://tc.eserver.org/authors/Reynolds,_Alison A bibliography of works by Reynolds, Alison in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Reynolds,_Alison http://tc.eserver.org/18803.html http://tc.eserver.org/18803.html The results of a study of 28 New Zealand technical communicators show that practitioners in this country are undergoing the same role redefinition as their colleagues in the US. New Zealand practitioners are no longer just 'wordsmiths' but are using a wide range of multimedia skills to design and produce user-ready information products. Practitioners were interviewed to find out what their roles were, how their roles had changed and what skills they believed were essential to be a successful technical communicator. The results revealed a group of highly motivated problem solvers and a profession that is evolving to use the core competencies of information design with new strength and energy.