The Effects of Online Systems on Documentation Management  

Online tools can improve documentation management in several ways, depending on management goals of cost, schedule, or quality. Cost management tools need integration with automated status and quality assessment tools. Workflow simulation tools show great promise for avoiding bottlenecks in the document development process. Automated tools can enforce quality checkpoints and provide model document templates. The continual evolution of online documents will require new management approaches and goals.

Reilly, Annette D. STC Proceedings (1996). Presentations>Documentation>Online

FORUM ’95 Conference Demonstrates International Cooperation  

The unusual mix of participants and formats in the FORUM 95 conference supported international cooperation and demonstrated new approaches for professional conferences. The FORUM 95 conference, held November 13-15, 1995, in Dortmund, Germany, supported international cooperation through its themes and organization. Using English as the operating language, FORUM 95 attracted widespread international participation. With the theme of “Disappearing Borders,” the conference demonstrated how limitations in political boundaries, media, and employment locations have shifted during the last five years. For example, registrants from the former East Germany, South Africa, and Estonia brought new perspectives on technical communication. Among more than 320 attendees, 41% were German, 13% Dutch, 12% Swedish, 10% US, 6% British, 4% Danish, 3% Norwegian, 8% all other European, 3% all other.

Reilly, Annette D. STC Proceedings (1996). Presentations>TC>International

A Quick Look Inside Standards for Technical Communication  

Learn about different types of standards and STC's role in producing and promoting standards for technical communication.

Reilly, Annette D. Intercom (2006). Articles>TC>Standards

Short and Sweet: Better Cookie Cutter Proposal  

Multiple proposal production has the goals of credibility, accuracy, consistency, and speed. Producing a large number of proposals is enabled by standard formats, a team approach led by technical communicators, standard processes, top management commitment, and process management.

Reilly, Annette D. STC Proceedings (1997). Articles>Grants>Proposals>Business Communication