http://tc.eserver.org/authors/Queen,_Matt A bibliography of works by Queen, Matt in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Queen,_Matt http://tc.eserver.org/27993.html http://tc.eserver.org/27993.html Icons that are difficult to tell apart can lead to disastrous consequences. Queen shows us how studying the way the human visual system encodes information can lead to more effective icon design. http://tc.eserver.org/26778.html http://tc.eserver.org/26778.html Interaction modeling is a good way to identify and locate usability issues with the use of a tool. Several methods exist. Modeling techniques are prescriptive in that they aim to capture what users will likely do, and not descriptive of what users actually did. http://tc.eserver.org/22753.html http://tc.eserver.org/22753.html Creating models of user behavior has been helpful in predicting basic outcomes of computer usability testing involving human subjects. However, models and methods have been based on a narrow view of computer use; namely, they are not compatible with behaviors resulting from using the Linux operating system. How different could Linux be from other operating systems?! This article provides a few points of comparison.