Better Invoices for Better Business

Invoices that obfuscate information, incorrectly state terms or arrive incomplete can be a massive headache for all parties. These mistakes will only delay the payment process, so it is critical you produce invoices that clearly deliver information your client will need.

Potts, Kevin. List Apart, A (2004). Design>Web Design>Forms>Usability

Starting a Business: Advice from the Trenches

Did that last 'fire your boss' spam push you over the edge? Do your wish-fulfillment dreams revolve around letterhead, legal entities, and avoiding arrest for tax evasion? If you’re crazy enough to start your own business, Kevin Potts wants you to learn from his mistakes.

Potts, Kevin. List Apart, A (2003). Careers>Management>Consulting

The Details That Matter

Creative professionals who can see all angles of a project are the ones who ultimately succeed in the industry. They win awards, get promoted, and make money, but most importantly they develop a reputation for caring about detail, for putting a personal and deliberate effort into making sure all of the tiny things are in place to make the final product perfect.

Potts, Kevin. List Apart, A (2009). Design>Web Design>Professionalism